10 Best Maid Agencies in Singapore with Proven Track Records

Written by Derrek Tay | September 04, 2025

Hiring a domestic helper is an important decision — and finding the right agency can make the process a whole lot easier. While no agency can promise a “perfect maid” (after all, helpers come from diverse cultures, backgrounds, and personalities), a trustworthy agency can greatly improve your chances of finding the best match for your household.

We know how valuable your time is, especially if you’re juggling work, family, and a busy schedule. That’s why we’ve done the homework for you and compiled a list of reliable maid agencies worth checking out.

All the agencies featured here are MOM-licensed and have years of experience in the industry. Their placement volume, transfer rate, and retention rate are consistently better than the industry average, according to MOM’s website (as of August 2025).

1. Inter Great

Image: Inter Great

Best for
Maids for infants, bedridden individuals, and immobile elderly
License
14C6931
Experience
11 years
Placement volume
1036 – Better than Industry Average 44
Retention rate
65.51% – Better than Industry Average 62.74%
Transfer rate
0.98% – Better than Industry Average 1.10%
Performance records
August 2024 to August 2025
Address

See below
Phone

AMK: +65 8339 7419 | Katong: +65 8299 0026 | Bugis: +65 9729 0639
Opening hours

Mon to Sat 10:30 - 20:00
Sun & PH 10:30 - 18:30
Website

Inter Great
WhatsApp

Highlights:

Professional and reliable services: The professionalism and reliability of Inter Great have not only been recognized by their customers. Rather, the agency holds the prestigious Singapore 500 Enterprise Awards, which clearly indicates their professionalism.
Extensive focus on security: You must be reluctant to get a maid after reading an online story where a maid ran away after stealing the money. Right? Well, Inter Great ensures you that this won’t happen as they put an extensive emphasis on checking and verifying the records of maids from respective embassies.
Providing bilingual maids: If you are in Singapore and Mandarin is not your mother language, Inter Great gets you covered. They provide both English and Mandarin-speaking maids to understand and respond to all your needs.
Face-to-face interview with maids: To respond to all your doubts about the maid that you are planning to recruit, Inter Great can also arrange a face-to-face interview with your maid. What else do we need?
Maid for specialized requirements: Inter Great is also an expert in providing you with trained and experienced maids for childcare, patient care, and elderly care.

Read full review

2. Jforce Employment Service

Image: Jforce Employment Service

Loved for
Quick services, even during a weekend
License
14C7171
Experience
11 years
Placement volume
809 – Better than Industry Average 44
Retention rate
66.96% – Better than Industry Average 62.74%
Performance records
August 2024 to August 2025
Address

See below
Phone

+6566352506
Opening hours

Mon to Fri 10:30 – 20:00
Sat & Sun 10:30 – 17:30
Website

Jforce Employment Service
WhatsApp

Highlights:

High focus on maids’ training: Aside from just becoming a third party between you and your maid, Jforce goes the extra mile by training the maids. The maids coming from this agency will just clearly stand out from the crowd regarding their work’s quality.
Available during weekends: You didn’t find time to consult them for your maid during your workdays? No worries, as Jforce ensures their staff’s availability during weekends.
Provides Cambodian maids: Jforce is one of few agencies in Singapore that offers Cambodian maids as well at a very reasonable cost.
Diversity of packages and competitive rates: Jforce has ensured to provide you with a range of packages following your needs. Plus, they have very competitive rates to make the deal perfect for you.
Multiple branches: No matter where you are shifting across the city, Jforce will be a few miles away to see. They have several branches to ensure excellent responsiveness to customer needs.

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3. 1 Assist Agency

Image: 1 Assist Agency

Best for
Elderly care services
License
14C7037
Experience
10 years
Placement volume
667 – Better than Industry Average 43
Retention rate
67.37% – Better than Industry Average 63.57%
Performance records
April 2024 to April 2025
Address

See below
Phone

+65 6463 0419 | +65 6993 9224
Opening hours

Mon to Fri 11:00 – 19:00
Sat & Sun 10:00 – 18:00
Closed on PHs
Website

1 Assist Agency

Highlights:

Diversity of skills: You got multiple skillset requirements in your upcoming maid? This is an easy-peasy deal for 1 Assist Agency. They can quickly filter out all your needs of varied nature to offer you their best maids.
Operates during weekends: Except for public holidays, 1 Assist Agency is always available for your services, even during the weekends. They can help find your next maid for any day of the week, and you should not worry about your schedule of looking for a maid during the weekend.
Competitive rates: Although the agency has moderately higher placement fees, the agency fees are very nominal compared to what others are charging. So, if you are tight on your budget, this might be an option to consider.
Specialized in elderly care: 1 Assist Agency has a partnership with the Agency of Integrated Care (AIC) and they would be your first stop if you are exploring a helper for the same purpose. Their collaboration with AIC is an additional assurance that the maid they provide will not disappoint you with their service quality.

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4. Ministry of Helpers

Image: Ministry of Helpers

Best for
Hassle-free employer and helper matching
Address

195 Pearl's Hill Terrace, #02-16, Singapore 168976
Phone

+6580101532
Opening hours

24 hours
Website

Ministry of Helpers
Email

contact@ministryofhelpers.com
WhatsApp

Highlights:

One-stop e-platform: Ministry of Helpers goes beyond employer-employee matching. It also provides management and development services for employers and helpers to help them establish long-lasting working relationships.
Direct matching eliminates middlemen: The matching process involves preferences filters, matches shortlist, and an interview system that ensures matches and engagements are based on informed decisions. This eliminates go-betweens, which also eliminates additional paperwork and extra costs.
Comprehensive training programs for helpers: The program contains more than 100 videos and quizzes, including certifications, for helpers. It is a foolproof system that employers can use as a reference for the hiring process. Other development programs are also accessible for both employers and helpers which help strengthen and grow the employer-employee relationship.
Management tools for more efficient work output: Ministry of Helpers also provides management tools such as task scheduler and digital financial services that help manage household expenditures, salaries, and remittances.

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5. Universal Employment Agency Pte Ltd

Image: Universal Employment Agency Pte Ltd

Best for
Transfer maids with experience in care for infant, children, and elderly
License
87C4847
Experience
38 years
Placement volume
872 – Better than Industry Average 44
Retention rate
66.14% – Better than Industry Average 62.74%
Transfer rate
0.87% – Better than Industry Average 1.10%
Performance records
August 2024 to August 2025
Address

304 Orchard Road
#01-97 & #04-56
Lucky Plaza
Singapore 238863
Phone

+6567353456
Opening hours

Mon to Fri 10:00 - 19:00
Sat & Sun 10:00 - 17:00
Closed on Tues & PHs
Website

Universal Employment Agency
Email

hello@universalmaidagency.com
WhatsApp

Highlights:

Has over 38 years of experience: Universal Employment Agency Pte Ltd with three decades of experience under their belt; rest assured that they are always passionate about understanding your requirements and will assist you in the placement of foreign domestic helpers, mainly from Indonesia, the Philippines, and Myanmar for your family.
Highly-rated maid agency in Singapore: You will often see great reviews by happy customers on Google, Facebook, etc, with many complimenting their professionalism and the high-quality services rendered by Universal Employment Agency Pte Ltd, which proves that they are a maid agency that always aims to deliver.
Transfer helpers availability: Hiring a transfer helper during this pandemic is especially difficult, but Universal Employment Agency Pte Ltd is one of a few maid agencies in Singapore that always have a ready pool of transfer helpers for your selection.

Read full review

6. Green Employment

Image: Green Employment

Loved for
Green Nannies with a heart
License
21C0720
Placement volume
367 – Better than Industry Average 44
Retention rate
65% – Better than Industry Average 62.74%
Transfer rate
0.29% – Better than Industry Average 1.10%
Performance records
August 2024 to August 2025
Address

Blk 116 Lorong 2 Toa Payoh
#01-152
Singapore 310116
Phone

+65 8908 9900 | +65 8126 9366 | +65 9834 0983 | +65 8030 6663
Opening hours

Mon to Fri 10:30 - 20:00
Sat & Sun 10:30 - 18:30
Website

Green Employment
WhatsApp

Highlights:

Above and beyond service commitment: Green Employment Agency is manned by a team of professionals with many years of industry experience. They can also give advice and solutions to your employment needs.
Careful screening and selection: All maids at Green Employment Agency undergo a strict screening process to ensure that they are reliable and trustworthy. They also undergo intensive training to provide qualified and skilled maids to Singapore families.
Focus on competency and profile matching: No match between employers and employees is perfect but Green Employment aims to provide the best match for you through profile matching. Maids are provided according to the client’s needs and requirements.
Transparent pricing and refund policy: The fee structure is clearly defined to avoid misunderstandings. A refund option is available if the working relationship does not work out.
Professional & reliable one-stop employment services: Green Employment Agency also provides services for other employment needs such as nurses and caregivers.

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7. AMR Maids (Asia Manpower Resources Pte Ltd)

Image: AMR Maids

Best for
One-stop, hassle-free maid placement
License
13C6812
Experience
11 years
Placement volume
608 – Better than Industry Average 44
Performance records
August 2024 to August 2025
Address

Tampines Mart, 11 Tampines Street 32, #01-02B, Singapore 529287
Phone

+65 6241 7440 | +65 8383 9448
Opening hours

Mon to Sat 10:30-19:30
Sun 10:30-17:00
Website

AMR Maids
Email

asiamanpowersg@gmail.com
WhatsApp

Highlights:

One-stop service for placement of foreign domestic workers (FDW): AMR Maids provides a comprehensive service for placing foreign domestic workers, handling all aspects from recruitment to deployment. This ensures a seamless and hassle-free experience for employers.
Affordable administrative fees: The agency offers competitive and affordable administrative fees, making it accessible for households of various income levels. They aim to provide excellent service without breaking the bank.
No hidden costs: Transparency is key at AMR Maids, with a clear fee structure and no hidden costs. Clients can trust that there won’t be any unexpected charges along the way.
In-house training courses for workers: The agency conducts in-house training courses to ensure domestic workers are well-prepared for their roles. This training focuses on meeting the specific needs and preferences of each household.
Guaranteed maid replacement: AMR Maids includes a replacement guarantee, giving employers peace of mind if the initial placement doesn’t work out. This commitment ensures that clients get the right fit for their household needs.

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8. 1.Alpha Employment Agency

Image: 1.Alpha Employment Agency

Loved for
Affordable rates
License
21C0788
Placement volume
275 – Better than Industry Average 44
Retention rate
64.09% – Better than Industry Average 62.74%
Transfer rate
0.42% – Better than Industry Average 1.10%
Performance records
August 2024 to August 2025
Address

170 Upper Bukit Timah Road
#02-23 Bukit Timah Shopping Centre
Singapore 588179
Phone

+6588832566
Opening hours

Mon to Fri 10:30 - 19:30
Sat & Sun 10:30 - 18:30
Closed on PHs
Website

1.Alpha Employment Agency
Email

1.alpha.enq@gmail.com
WhatsApp

Highlights:

Meticulously selected helpers: All applicants at 1.Alpha Employment Agency are subjected to a personal one-on-one interview with the assessment team to weed potentially problematic employees.
Maids are well-trained in essential skills: The helpers who pass the initial stage of the selection process must pass the Practical Household Skills Test before they are trained in skills development and communication. Once they arrive in Singapore, the maids undergo familiarization training to orient them to Singapore living and the local household working style.
Affordable rates with no hidden costs: Alpha Employment Agency offers competitive fees that are declared outright during the maid selection process. There are no hidden costs or surprise fees.

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9. My Employment Agency

Image: My Employment Agency

Loved for
Efficient job matching
License
19C9558
Experience
6 years
Placement volume
659 – Better than Industry Average 44
Performance records
August 2024 to August 2025
Address

Far East Plaza #02-60
14 Scotts Road
Singapore 228213
Phone

+6597200099
Website

My Employment Agency
Email

enquiry@myemploymentagency.sg
WhatsApp

Highlights:

Efficient selection process for job matching: My Employment Agency continuously improves the selection process to find the closest match between helpers and employers.
Well-trained and trustworthy helpers: The helpers at My Employment Agency are trained by professional nurses to equip them with the necessary skills needed for the job, especially in elderly or child care.
Vast range of helpers to choose from: Most of the available helpers come from the Philippines, Myanmar, and Indonesia. Some of them are trained to speak in Mandarin to meet the needs of employers who seek this requirement.

Read full review

10. Maid-Power

Image: Maid-Power

Best for
Hassle-free processing of work permits and passports of your maids
License
92C4657
Experience
32 years
Placement volume
180 – Better than Industry Average 44
Retention rate
64.36% – Better than Industry Average 62.74%
Transfer rate
0% – Better than Industry Average 1.10%
Performance records
August 2024 to August 2025
Address

304 Orchard Road, #06-15/16 Lucky PlazaSingapore 238863
Phone

+6563396161
Opening hours

Mon – Fri: 09:30 to 19:00Closed on Saturdays, Sundays, and Public Holidays
Website

Maid-Power
Email

service@maidpower.com

Highlights:

Over 30 years of experience: Maid Power carries an experience of more than 30 years. With this much experience, they can always predict your needs considering the circumstances and offer you their best.
Quality trusted by thousands of customers: Maid Power has countless positive reviews online. This power of word-of-mouth is letting them win numerous new customers while ensuring their services’ quality.
Comes with complimentary services: Maid Power know exactly what to do after listening to all your requirements, and their services will always come topped up with a pleasant surprise for you.

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