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121 Personnel Services Pte. Ltd.

  • 121 Personnel Services Pte. Ltd.
  • License
  • Experience
    18 years
  • Placement volume
    355 – Better than Industry Average 48
  • Transfer rate
    0% - Better than Industry Average 1.63%
  • Retention rate
    62.66% - Better than Industry Average 44.42%
  • Performance records
    July 2019 to July 2020

The best thing when trading with 121 Personnel Services is that we don’t need to worry about placement fee (also known as maid’s loan) – a lump sum of money that employers are requested to pay upfront. This is possible because the company mainly deals in transfer helpers with no loans.

121 Personnel Services is 1 of the 9 CaseTrust Accredited maid agencies out of about 1900 FDW employment agencies [Information from MOM EA Directory and CASETrust as at April 2019].

Their agency fee is among the most reasonable rates in the market. This maid agency keeps the fee low in their 3 different packages but this doesn’t mean that the burden will be laid on the helpers in compensation for the income.

121 Personnel Services and its Match-Point System bring about a win-win situation to both the employer and the helper. Based on the employees’ needs, experience, skill sets and character and the employers’ needs, this system works as a “matchmaker” and suggests the “best match” for the two parties.

One more reason that makes the working experience with 121 Personnel Services comfortable is that they have good customer care service. Their free ebooks, free replacements for gold and platinum packages and The Family Satisfaction Program say best about this. During the contract period, if the helper doesn’t perform to your satisfaction or if any misunderstanding occurs, you can always call 121 Customer Care Team for help in resolving the matter without any cost.


  • Recruit helper(s) who is/are transferring to another employer in Singapore
  • Bringing your own helper(s) from overseas to work in Singapore
  • Doing the processing work when you find your own helper
  • Recruiting new helper from overseas
  • Renewal of passport and work permit
  • Appealing to the Ministry of Manpower should your application be rejected


  • Platinum ($868): 3-year guarantee with 2 free replacements (exclude maid insurance and fee paid to MOM)
  • Gold ($698): 1 year 3 months guarantee with 1 free replacement (exclude maid insurance and fee paid to MOM)
  • Silver ($628): No guarantee but discounted price for replacement (exclude maid insurance and fee paid to MOM)

Mon to Fri: 10:15 – 18:00
Sun: 10:15 – 15:00
Closed on Saturdays and Public Holidays

Address: 545 Orchard Road, #12-07, Far East Shopping Centre, Singapore 238882
Phone: (65) 6733-8121


4.5 (402 Votes)

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