5 Best Maid Agencies in Singapore

  • 5 Best Maid Agencies in Singapore Image: Maid-Power

This article is all about providing those looking for hiring a helper with some options of reliable maid agencies to check out.

Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different culture and backgrounds and are human beings with different character and mindset, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing-homework” time.

They are all MOM licensed agencies with many years of experience in the industry and with no demerit points. Their placement volume, transfer rate and retention rate are better than industry average (as stated by MOM’s website in September 2019).

1. 121 Personnel Services Pte. Ltd.

  • 121 Personnel Services Pte. Ltd.
  • License
    #01C4854
  • Experience
    17 years
  • Placement volume
    488 – Above Industry Avg 64.38
  • Transfer rate
    0.22% - Better than Industry Avg 1.44%
  • Retention rate
    60.72% - Better than Industry Avg 47.49%
  • Performance records
    September 2018 to September 2019

The best thing when trading with 121 Personnel Services is that we don’t need to worry about placement fee (also known as maid’s loan) – a lump sum of money that employers are requested to pay upfront. This is possible because the company mainly deals in transfer helpers with no loans.

121 Personnel Services is 1 of the 9 CaseTrust Accredited maid agencies out of about 1900 FDW employment agencies [Information from MOM EA Directory and CASETrust as at April 2019].

Their agency fee is among the most reasonable rates in the market. This maid agency keeps the fee low in their 3 different packages but this doesn’t mean that the burden will be laid on the helpers in compensation for the income.

121 Personnel Services and its Match-Point System bring about a win-win situation to both the employer and the helper. Based on the employees’ needs, experience, skill sets and character and the employers’ needs, this system works as a “matchmaker” and suggests the “best match” for the two parties.

One more reason that makes the working experience with 121 Personnel Services comfortable is that they have good customer care service. Their free ebooks, free replacements for gold and platinum packages and The Family Satisfaction Program say best about this. During the contract period, if the helper doesn’t perform to your satisfaction or if any misunderstanding occurs, you can always call 121 Customer Care Team for help in resolving the matter without any cost.

SERVICES:

  • Recruit helper(s) who is/are transferring to another employer in Singapore
  • Bringing your own helper(s) from overseas to work in Singapore
  • Doing the processing work when you find your own helper
  • Recruiting new helper from overseas
  • Renewal of passport and work permit
  • Appealing to the Ministry of Manpower should your application be rejected

PACKAGES & AGENCY SERVICE FEES:

  • Platinum ($868): 3-year guarantee with 2 free replacements (exclude maid insurance and fee paid to MOM)
  • Gold ($698): 1 year 3 months guarantee with 1 free replacement (exclude maid insurance and fee paid to MOM)
  • Silver ($628): No guarantee but discounted price for replacement (exclude maid insurance and fee paid to MOM)

OFFICE HOURS:
Mon to Fri: 10:15 – 18:00
Sun: 10:15 – 15:00
Closed on Saturdays and Public Holidays

CONTACT:
Address: 545 Orchard Road, #12-07, Far East Shopping Centre, Singapore 238882
Phone: (65) 6733-8121
Email: service@121personnel.com

WEBSITE: http://www.121personnel.com/

2. Jforce Employment Service

  • Jforce Employment Service Image: Jforce Employment Service
  • License
    #14C7171
  • Placement volume
    941 - Above Industry Avg 64.38
  • Retention rate
    52.53% - Better than Industry Avg 47.49%
  • Performance records
    September 2018 to September 2019

Leading in the domestic employment industry, Jforce has been successfully placing and training maids in Singapore to numerous clients. They have years of experience in working with helpers from various countries, especially those from Indonesia and Myanmar to provide care for elderly and children. Also, the company is among a few Singapore maid agencies that bring in Cambodian maids.

Jforce’s exceptional service is backed up by a magnitude of testimonials that highly recommend their service. Furthermore, Jforce won prestigious awards due to consistently delivering quality customer service and providing a supportive environment for the new maids.

Their offices are open 7 days a week, it means Jforce’s staff is available on weekends to serve busy working people.

SERVICES:

  • Shortlist candidates
  • Airticket purchase
  • Medical checkup
  • Renew contract
  • Maid transfer
  • Repatriation
  • Holiday dropoff
  • Counselling
  • Embassy endorsement

PACKAGES:
Indonesia package with 2  replacement within 6 months:

  • Agency fee: $888 (fresh helpers); $988 (experienced helpers)
  • Placement fee: $3400 – $3650

Myanmar package with 2 replacement within 6 months:

  • Agency fee: $488 (fresh helpers); $688 – $788 (experienced helpers)
  • Placement fee: $2500 – $3600

Cambodia package with 2 replacement within 6 months:

  • Agency fee: $888 (fresh helpers); $988 (experienced helpers)
  • Placement fee: $3300 – $3400

OFFICE HOURS:

  • Mon to Fri: 10:30 – 20:00
  • Sat & Sun: 10:30 – 17:30

BRANCHES:
@ Boon Keng

Address: 23 Bendemeer Road, #01-515, Singapore 330023
Whatsapp : (65) 81334565
Phone: (65) 6635 2506 / 69097835
Email: bk_info@jforce.com.sg

@ Ang Mo Kio
Address: Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
Whatsapp : (65) 92729018
Phone: (65) 69092213 / 69097836
Email: amk_info@jforce.com.sg

@ Jurong East
Address: 345 Jurong East Street 31, #01-13, Singapore 600345
Whatsapp : (65) 86961008
Phone: (65) 69097782 / 69097786
Email: jg_info@jforce.com.sg

WEBSITE: https://www.jforce.com.sg/

3. Inter Great

  • Inter Great Image: Inter Great
  • License
    14C6931
  • Placement volume
    712 – Above Industry Avg 64.38
  • Performance records
    September 2018 to September 2019

Established since 2006, Inter Great is a leading and one of the fastest growing providers of maids and manpower in Singapore and Malaysia. Their professionalism and reliability have earned them various awards over the years including the prestigious Singapore 500 Enterprise Award 2018.

Inter Great is an accredited employment agency, and it offers a wide variety of maids depending on your requirements. They only provide maids that are well-trained and experienced and accredited by the embassies of their respective countries. Their maids come from Indonesia, Myanmar and Philippines. They emphasize much on comprehensive training to improve quality of their maids. Inter Great also offer home service care packages for employers with infant, bedridden individuals and immobile elderly.

Inter Great has quickly become a popular choice for many seekers of maid services in Singapore. Their work ethic, focused around professionalism, honesty and sincerity has generated a flurry of positive reviews and word-of-mouth recommendations from many happy customers. Most of their customers remain loyal to the company due to the remarkable and consistent service before and after sales.

SERVICES:

  • One stop maid solution provider
  • Employer-maid matching and recommendation
  • Transfer maids for face-to-face interview
  • Direct hiring from Philippines/ Indonesia/ Myanmar
  • Maids with Infant care, childcare, patient care or elderly care experience
  • English/ Mandarin speaking maids available
  • Continuous improvement and training of maid skills and quality of work
  • Video interview or video of maids can be arranged
  • Home service available
  • Free consultation on maid related matters
  • Fast & responsive
  • Reliable after-sales services

PACKAGES & SERVICE FEES:
Agency Fee (2 replacements in 9 months):

  • Myanmar: $688 (Fresh), $888 (Experienced)
  • Indonesia: $788 (Fresh), $988 (Experienced)

Agency Fee (1 replacement in 6 months):

  • Philippines: $1088 (Fresh), $1288 (Experienced)

Processing Fee: $210 – $430

  • Additional $400 Philippines Embassy Processing fee is applicable to Filipino

Placement Fee: Varies for each maid

Please check with their consultants for other packages available.

BRANCHES:
@ Katong
Address: 865 Mountbatten Road, #01-12 Katong Shopping Centre, Singapore 437844
Phone: (65) 6344 1559

@ Bukit Timah
Address: 170 Upper Bukit Timah Road, #01-24 Bukit Timah Shopping Centre, Singapore 588179
Phone: (65) 6463 9189

@ Ang Mo Kio
Address: 61 Ang Mo Kio Ave 8, #01-16 Jubilee Square Singapore 569814.
Phone: (65) 97766988/ 67671559

OFFICE HOURS:

  • Mon – Sat: 10:30am – 8pm
  • Sun/PH: 10:30am – 6:30pm

WEBSITE: http://www.intergreat.sg/

4. Maid-Power

  • Maid-Power Image: Maid-Power
  • License
    #92C4657
  • Experience
    26 years
  • Placement volume
    382 – Above Industry Avg 64.38
  • Transfer rate
    0.86% - Above Industry Avg 1.44%
  • Retention rate
    55.92% - Above Industry Avg 47.49%
  • Performance records
    September 2018 to September 2019

Guaranteed by more-than-26-year experience in the industry, Maid-Power is a reliable agency to work with. Their reputation spreads mainly through word-of-mouth and by this way they gain loyal customers over years.

SERVICES:

  • Application for work permit
  • Home leave processing
  • Renewal of passport
  • Renewal of work permit
  • Cancelling of work permit
  • Direct hire deployment
  • Local transfer
  • Complimentary service

SERVICE FEES:

  • Agency fee: $1500
  • Placement fee: $1500 (Filipino helpers); $2500 – $3000 (Indonesian helpers)

OFFICE HOURS:
Mon – Fri: 09:30 to 19:00
Closed on Saturdays, Sundays and Public Holidays

CONTACT:
Address: 304 Orchard Road, #06-15/16 Lucky Plaza, Singapore 467522
Phone: 6339 6161
Fax: 6733 1800
Email: service@maidpower.com

WEBSITE: http://www.maidpower.com/

5. Crislo Employment Agency

  • Crislo Employment Agency
  • License
    #95C3707
  • Experience
    23 years
  • Placement volume
    1035 – Above Industry Avg 64.38
  • Transfer rate
    1.54% - Below Industry Avg 1.44%
  • Performance records
    September 2018 to September 2019

Crislo Employment Agency is among the agencies that own the highest number of placement volume. As we know placement volume is all about the number of FDW workpasses approved for the agency in one year, so Crislo’s currently achieved number of 1284 promises more success chance of hiring a foreign helper when an employer choose to go with their service.

Crislo’s offices operate seven days per week until evening so it is the agency to check out in your off-office hours. You can start your employment journey by calling one of their four offices to be provided with biodatas of helper candidates.

SERVICES:

  • Foreign domestic workers (New FDW/Transfer FDW)
  • Work permit application/Renewal/Cancellation
  • Passport renewal
  • Insurance/Banker’s guarantee
  • Direct hiring
  • Repatriation services
  • Home leave application
  • Counselling
  • English/Mandarin speaking maids
  • Manpower consultancy

PACKAGES:
Indonesia package with unlimited replacement within 6 months:

  • Agency fee: $988 (fresh helpers); $1088 – $1188 (experienced helpers)
  • Placement fee: $2296 – $3680
  • Helper salary: $500 (fresh helpers); $550 – $580 (experienced helpers)

Filipino package with unlimited replacement within 12 months:

  • Agency fee: $988 (fresh helpers); $1088 – $1188 (experienced helpers)
  • Placement fee: $3000
  • Helper salary: $520 (fresh helpers); $550 – $580 (experienced helpers)

Myanmar package with one replacement within 12 months:

  • Agency fee: $588 (fresh helpers); $688 (experienced helpers)
  • Placement fee: $2500 – $3600
  • Helper salary: $450 (fresh helpers); $500 (experienced helpers)

OFFICE HOURS:
Mon – Fri: 10:30 to 20:00
Sat & Sun: 10:30 to 18:00

BRANCHES:
@ People’ Park
Address: 1 Park Rd., People’s Park Complex #03-01/#03-80  Singapore 059108
Phone: 6438 3353 / 6438 3069
Email: ppc@crislo.sg

@ Bukit Timah
Address: 170 Upp Bukit Timah Road, #02-57 Bukit Timah Shopping Centre, Singapore 588179
Phone: 6469 7333 / 6468 2573
Email: bt@crislo.sg

@ Katong
Adress: 865 Mountbatten Road, #01-15 Katong Shopping Centre Singapore 437844
Phone: 6345 7333 / 6345 5693
Email: kt@crislo.sg

@ Hougang Green
Address: 21 Hougang Street 51, #02-01 Hougang Green Shopping Mall, Singapore 538719
Phone: 6343 7333 / 6343 6902
Email: hg@crislo.sg

WEBSITE: http://crislo.sg/

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