8 Best Maid Agencies in Singapore with Proven Track Records

best maid agencies singapore review
best maid agencies singapore review

Hiring a domestic helper is an important decision, and finding the right agency can make the process much easier. While no agency can promise a “perfect maid” (after all, helpers come from diverse cultures, backgrounds, and personalities), a trustworthy agency can greatly improve your chances of finding the best match for your household.

We know how valuable your time is, especially if you’re juggling work, family, and a busy schedule. That’s why we’ve done the homework for you and compiled a list of reliable maid agencies worth checking out.

All the agencies featured here are MOM-licensed and have years of industry experience. Their placement volume, transfer rate, and retention rate are consistently better than the industry average, according to MOM’s website (as of July 2026).

1. Inter Great

Inter Great Employment Agency
Inter Great Employment Agency
Image: Inter Great
  • License
    14C6931
  • Experience
    12 years
  • Placement volume
    1062 – Better than Industry Average 47
  • Retention rate
    66.05% – Better than Industry Average 62.29%
  • Transfer rate
    0.94% – Better than Industry Average 1.05%
  • Performance records
    Jul 2025 to Jul 2026
  • Address
    See below
  • Phone
    AMK: +65 8339 7419 | Katong: +65 8299 0026 | Bugis: +65 9729 0639
  • Opening hours
    Mon to Sat 10:30 - 20:00 Sun & PH 10:30 - 18:30
  • Website
  • WhatsApp
    +6597766988

Inter Great Employment Pte Ltd is one of few maid agencies in Singapore that have been recognized with the Singapore 500 Enterprise Award. They clearly distinguish their services by focusing on specific requirements such as elderly care. If you are concerned about security, they got you covered.

Inter Great emphasizes checking and verifying the accreditation of the maids by respective agencies. With all this, they maintain high-quality services and responsive customer service evident in most reviews.

HIGHLIGHTS:

  • Professional and reliable services: The professionalism and reliability of Inter Great have not only been recognized by their customers. Rather, the agency holds the prestigious Singapore 500 Enterprise Awards, which clearly indicates their professionalism.
  • Extensive focus on security: You must be reluctant to get a maid after reading an online story where a maid ran away after stealing the money. Right? Well, Inter Great ensures you that this won’t happen as they put an extensive emphasis on checking and verifying the records of maids from respective embassies.
  • Providing bilingual maids: If you are in Singapore and Mandarin is not your mother language, Inter Great gets you covered. They provide both English and Mandarin-speaking maids to understand and respond to all your needs.
  • Face-to-face interview with maids: To respond to all your doubts about the maid that you are planning to recruit, Inter Great can also arrange a face-to-face interview with your maid. What else do we need?
  • Maid for specialized requirements: Inter Great is also an expert in providing you with trained and experienced maids for childcare, patient care, and elderly care.

SERVICES

  • One-stop maid solution provider
  • Employer-maid matching and recommendation
  • Transfer maids for a face-to-face interview
  • Direct hiring from the Philippines/ Indonesia/ Myanmar
  • Maids with Infant care, childcare, patient care, or elderly care experience
  • English/ Mandarin speaking maids available
  • Continuous improvement and training of maid skills and quality of work
  • Video interviews or videos of maids can be arranged
  • Home service available
  • Free consultation on maid-related matters
  • Fast & Responsive
  • Reliable after-sales services

PACKAGES & SERVICE FEES (Inclusive of GST) [updated @ Jan 2025]:
Agency Fee (2 replacements in 9 months):

  • Myanmar: $888 (First-timer), $1488 (Experienced)
  • Indonesia: $988(First-timer), $1488 (Experienced)

Agency Fee (1 replacement in 6 months): Philippines: $1488 (First-timer), $1688 (Experienced)

Transfer Maid Agency Fee: Please call to check with customer service consultants for availability and fee

Processing Fee: $210 – $430. An additional $500 Philippines Embassy Processing fee is applicable to Filipino

Placement Fee: Varies for each maid

*** No SHN/COVID test fee, based on current regulation.

Please check with their consultants for the latest packages available.

BRANCHES:
@ Ang Mo Kio

Address: Blk 726 Ang Mo Kio Ave 6, #01-4152, Singapore 560726
Phone: (+65) 8339 7419 | (+65)8870 6663 | (+65) 8030 9333 | (+65) 6767 1559

@ Katong
Address: 865 Mountbatten Road, #01-12 Katong Shopping Centre, Singapore 437844
Phone: (+65) 8299 0026 | (+65) 8909 2845 | (+65) 8809 6846 | (+65) 6344 1559

@ Bugis
Address: 175 Bencoolen St, #01-06 Burlington Square, Singapore 189649
Phone: (+65) 9729 0639 | (+65) 9776 6988 | (+65) 9837 8966 | (+65) 6963 1559

2. Jforce Employment Service

Jforce Maid Agency Singapore
Jforce Maid Agency Singapore
Image: Jforce Employment Service
  • License
    License
  • Experience
    11 years
  • Placement volume
    946 – Better than Industry Average 47
  • Retention rate
    66.45% – Better than Industry Average 62.29%
  • Transfer rate
    0.73% – Better than Industry Average 1.05%
  • Performance records
    Jul 2025 to Jul 2026
  • Address
    See below
  • Phone
    +6583108988
  • Opening hours
    Mon to Fri 10:30 – 20:00 Sat & Sun 10:30 – 17:30
  • Website
  • WhatsApp
    +6583108988

With an impressive customer rating from thousands of clients, Jforce provides you with multiple options and packages according to your requirements. The company classifies itself as an express maid agency with an excellent track record.

Jforce also maintains exceptional responsiveness and will also be available during weekends. The company has three different branches that you may access at your convenience.

HIGHLIGHTS:

  • High focus on maids’ training: Aside from just becoming a third party between you and your maid, Jforce goes the extra mile by training the maids. The maids coming from this agency will just clearly stand out from the crowd regarding their work’s quality.
  • Available during weekends: You didn’t find time to consult them for your maid during your workdays? No worries, as Jforce ensures their staff’s availability during weekends.
  • Provides Cambodian maids: Jforce is one of few agencies in Singapore that offers Cambodian maids as well at a very reasonable cost.
  • Diversity of packages and competitive rates: Jforce has ensured to provide you with a range of packages following your needs. Plus, they have very competitive rates to make the deal perfect for you.
  • Multiple branches: No matter where you are shifting across the city, Jforce will be a few miles away to see. They have several branches to ensure excellent responsiveness to customer needs.

SERVICES

  • Shortlist candidates
  • Air ticket purchase
  • Medical checkup
  • Renew contract
  • Maid transfer
  • Repatriation
  • Holiday dropoff
  • Counseling
  • Embassy endorsement

PACKAGES
Indonesia package with 2 replacements within 6 months:

  • Agency fee: $1188
  • Placement fee: 6-7 months

Myanmar package with 2 replacements within 6 months:

  • Agency fee: $1188
  • Placement fee: 6-7 months

Cambodia package with 2 replacements within 6 months:

  • Agency fee: $1188
  • Placement fee: 5-6 months

Philippine package with 2 replacements within 6 months: Agency fee: $1488

BRANCHES
@ Boon Keng

Address: 23 Bendemeer Road, #01-515, Singapore 330023
WhatsApp: (65) 8310 8988
Phone: (65) 6635 2506
Email: bk_info@jforce.com.sg

@ Ang Mo Kio
Address: Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
WhatsApp: (65) 8310 8988
Phone: (65) 6909 2213
Email: amk_info@jforce.com.sg

@ Jurong East
Address: 345 Jurong East Street 31, #01-13, Singapore 600345
WhatsApp: (65) 8310 8988
Phone: (65) 6909 7782
Email: jg_info@jforce.com.sg

3. Nation Maid Agency

nation maid agency
nation maid agency
Image: Nation Maid Agency
  • License
    12C5507 / 09C5332
  • Experience
    33 years
  • Placement volume
    2496 – Better than Industry Average 47
  • Retention rate
    71.29% – Better than Industry Average 62.29%
  • Performance records
    Jul 2025 to Jul 2026
  • Address
    See the branch details below
  • Phone
    +6563888888
  • Opening hours
    Mon-Fri: 10:00am – 08:00pm Sat-Sun: 10:00am – 06:00pm PH: Closed
  • Website
  • WhatsApp
    +6583238614

Nation Maid Agency is a long-established maid agency in Singapore that may suit families looking for helper placement with branch support, APS options, and post-placement assistance. Established in 1993, the agency has served more than 90,000 households and is part of SGX-listed Advancer Global Limited, giving it added credibility through corporate governance and group-level support.

It may be especially suitable for families who want an established maid agency with physical branch consultation, APS helper options, and support for elderly care, infant care, childcare, or general housekeeping needs.

The agency offers helpers from Indonesia, Myanmar, and the Philippines, with consultants assisting families in shortlisting suitable helper profiles based on their household requirements. Beyond placement, Nation also provides support such as helper training, documentation assistance, counselling, mediation, embassy coordination, and customer support during the employment period.

HIGHLIGHTS:

  • Suitable for families who prefer an established agency: Nation Maid Agency has been operating since 1993 and has served more than 90,000 households in Singapore.
  • Part of SGX-listed Advancer Global Limited: As part of a listed company group, Nation has added credibility through corporate governance, business stability, and established business practices.
  • Multiple helper options are available: Families can look for transfer maids, new domestic helpers, APS helpers, elderly care helpers, infant care helpers, childcare helpers, or general housekeeping helpers.
  • APS placement for faster hiring: As a MOM-appointed APS agency, eligible families are able to interview pre-screened helpers who are already in Singapore, with deployment possible in around 7 to 10 working days, subject to MOM approval.
  • Personalised helper matching: Consultants help families understand their household needs before recommending suitable helper profiles.
  • Support after placement: Families can receive assistance after hiring, including counselling, mediation, embassy coordination, documentation support, and customer care assistance when needed.

SERVICES:

  • APS maid placement
  • Transfer maid placement
  • New domestic helper placement
  • Infant care, childcare, elderly care, and housekeeping helper placement
  • Domestic helper recruitment and matching
  • Work Permit application and documentation processing
  • Helper training and onboarding support
  • Employer consultation and helper selection
  • Post-placement customer support
  • Helper counselling and mediation
  • Embassy liaison and documentation assistance

BRANCHES:

  • Jurong Service Center
    135 Jurong Gateway Road, #05-317
    Singapore 600135
    Call: +65 6665 8199
  • Tampines Service Center
    201E Tampines Street 23, #02-100
    Singapore 527201
    Call: +65 6787 8199
  • Toa Payoh Service Center
    Blk 190, Lorong 6 Toa Payoh, #03-510
    Singapore 310190
    Call: +65 6353 8199
  • Yishun Service Center
    925 Yishun Central 1, #01-247
    Singapore 760925
    Call: +65 6555 8199
  • Hougang Service Center
    1187 Upper Serangoon Road, #01-57, The Midtown
    Singapore 533971
    Call: +65 6489 8199

4. Universal Employment Agency Pte Ltd

Universal Employment Agency Review
Universal Employment Agency Review
Image: Universal Employment Agency Pte Ltd
  • License
    87C4847
  • Experience
    39 years
  • Placement volume
    845 – Better than Industry Average 47
  • Retention rate
    68.13% – Better than Industry Average 62.29%
  • Transfer rate
    0.9% – Better than Industry Average 1.05%
  • Performance records
    Jul 2025 to Jul 2026
  • Address
    304 Orchard Road #01-97 & #04-56 Lucky Plaza Singapore 238863
  • Phone
    +6567353456
  • Opening hours
    Mon to Fri 10:00 - 19:00 Sat & Sun 10:00 - 17:00 Closed on Tues & PHs
  • Website
  • Email
    hello@universalmaidagency.com
  • WhatsApp
    +6596453456

Universal Employment Agency Pte Ltd is one of the best maid agencies in Singapore, operating since 1986 with expertise in the placement of foreign domestic helpers.

Over 10,000 customers have trusted the company as they have one of the highest retention rates, as reported by MOM.

Their expert views are often sought after by the media, which includes the following, just to name a few: Straits Times, AsiaOne, SimplyHer, The Guardian, etc.

HIGHLIGHTS:

  • Has over 39 years of experience: Universal Employment Agency Pte Ltd, with more than three decades of experience under their belt; rest assured that they are always passionate about understanding your requirements and will assist you in the placement of foreign domestic helpers, mainly from Indonesia, the Philippines, and Myanmar, for your family.
  • Highly-rated maid agency in Singapore: You will often see great reviews by happy customers on Google, Facebook, etc, with many complimenting their professionalism and the high-quality services rendered by Universal Employment Agency Pte Ltd, which proves that they are a maid agency that always aims to deliver.
  • Transfer helpers’ availability: Hiring a transfer helper during this pandemic is especially difficult, but Universal Employment Agency Pte Ltd is one of the few maid agencies in Singapore that always has a ready pool of transfer helpers for your selection.

SERVICES

  • Placement of transfer maids
  • ​Direct hire of maids
  • ​Placement of first-timer maids
  • ​Direct hire of maids
  • Placement of ex-Singapore maids
  • Application for a maid (FDW) work permit
  • ​​Placement of ex-abroad maids
  • Renewal of maid (FDW) work permit
  • ​Maids for newborn and infant care
  • Comprehensive insurance coverage for maids
  • ​​Maids for children’s care
  • ​Maids (experienced caregivers) for elderly care
  • ​Maids for housework and cooking
  • Home leave application for Filipino maids
  • Settling-in-programme (SIP)
  • Maid repatriation service

5. 1.Alpha Employment Agency

1.Alpha Employment Agency Review
1.Alpha Employment Agency Review
Image: 1.Alpha Employment Agency
  • License
    21C0788
  • Placement volume
    282 – Better than Industry Average 47
  • Retention rate
    69.26% – Better than Industry Average 62.29%
  • Transfer rate
    0.82% – Better than Industry Average 1.05%
  • Performance records
    Jul 2025 to Jul 2026
  • Address
    170 Upper Bukit Timah Road #02-23 Bukit Timah Shopping Centre Singapore 588179
  • Phone
    +6588832566
  • Opening hours
    Mon to Fri 10:30 - 19:30 Sat & Sun 10:30 - 18:30 Closed on PHs
  • Website
  • Email
    1.alpha.enq@gmail.com
  • WhatsApp
    +6588832566

1.Alpha Employment Agency is a duly licensed maid recruitment agency in Singapore. It is a newcomer in the industry that is fast gaining ground due to its reliable helpers and affordable rates.

The agency specializes in the recruitment of helpers from Myanmar, the Philippines, and Indonesia.

HIGHLIGHTS:

  • Meticulously selected helpers: All applicants at 1.Alpha Employment Agency are subjected to a personal one-on-one interview with the assessment team to weed out potentially problematic employees.   
  • Maids are well-trained in essential skills: The helpers who pass the initial stage of the selection process must pass the Practical Household Skills Test before they are trained in skills development and communication. Once they arrive in Singapore, the maids undergo familiarization training to orient them to Singapore living and the local household working style.
  • Affordable rates with no hidden costs: Alpha Employment Agency offers competitive fees that are declared outright during the maid selection process. There are no hidden costs or surprise fees.

SERVICES: Foreign domestic workers’ services

SERVICE FEES: The average salary is S$480 – S$800.

6. My Employment Agency

My Employment Agency Review
My Employment Agency Review
Image: My Employment Agency
  • License
    19C9558
  • Experience
    7 years
  • Placement volume
    610 – Better than Industry Average 47
  • Performance records
    Jul 2025 to Jul 2026
  • Address
    Far East Plaza #02-60 14 Scotts Road Singapore 228213
  • Phone
    +6597200099
  • Website
  • Email
    enquiry@myemploymentagency.sg
  • WhatsApp
    +6597200099

My Employment Agency was founded in 2019 to help both employers and aspiring maids find a well-balanced employee-employer relationship. Its founder, Magdalene Low, saw the disparity between employers’ needs and available skills, so she established the agency to fill this gap.

My Employment Agency is built on the foundation of sincerity, transparency, and responsive support. It is highly recommended for employers who seek maids who closely match their employment requirements.

My Employment Agency’s outstanding service has earned them high-rated reviews from their customers.

HIGHLIGHTS:

  • Efficient selection process for job matching: My Employment Agency continuously improves the selection process to find the closest match between helpers and employers.
  • Well-trained and trustworthy helpers: The helpers at My Employment Agency are trained by professional nurses to equip them with the necessary skills needed for the job, especially in elderly or child care.
  • Vast range of helpers to choose from: Most of the available helpers come from the Philippines, Myanmar, and Indonesia. Some of them are trained to speak in Mandarin to meet the needs of employers who seek this requirement.

SERVICES

  • Personalized Sourcing
  • Recruitment
  • Logistics and Lodging
  • Work Permit Application, Renewal, and Cancellation
  • Passport Renewal
  • Insurance Coverage
  • Home Leave Application
  • Repatriation
  • In-house Training
  • Settling-in Programme (SIP)
  • Caregiver Training (CTG)
  • Employer’s Orientation Programme (EOP)

ALL LOCATIONS

@ Far East Plaza: 14 Scotts Road, #02-60, Far East Plaza, Singapore 228213
@ International Plaza: 10 Anson Road #02-12, International Plaza, Singapore 079903

7. AMR Maids (Asia Manpower Resources Pte Ltd)

AMR Maids Singapore Review
AMR Maids Singapore Review
Image: AMR Maids
  • License
    13C6812
  • Experience
    12 years
  • Placement volume
    631 – Better than Industry Average 47
  • Performance records
    Jul 2025 to Jul 2026
  • Address
    Tampines Mart, 11 Tampines Street 32, #01-02B, Singapore 529287
  • Phone
    +65 6241 7440 | +65 8383 9448
  • Opening hours
    Mon to Sat 10:30-19:30 Sun 10:30-17:00
  • Website
  • Email
    asiamanpowersg@gmail.com
  • WhatsApp
    +6583839448

Founded in 2013, AMR Maids (Asia Manpower Resources Pte Ltd) has become one of Singapore’s go-to maid agencies, thanks to their award-winning service and over a decade of experience. They specialise in bringing in helpers from Indonesia, Myanmar, and the Philippines, with a dedicated training centre to ensure that every maid is well-prepared for her new role.

Their commitment to trustworthiness, transparency, and honesty makes AMR Maids stand out among other agencies. They really take the time to understand each client’s needs, ensuring the best match for every household. This dedication has earned them multiple Best Maid Agency awards and a loyal base of happy clients.

AMR Maids goes the extra mile by conducting in-house training for their helpers before they start working. Their experienced and dedicated team offers continuous support and supervision, ensuring a smooth and positive experience for both helpers and employers.

HIGHLIGHTS:

  • One-stop service for placement of foreign domestic workers (FDW): AMR Maids provides a comprehensive service for placing foreign domestic workers, handling all aspects from recruitment to deployment. This ensures a seamless and hassle-free experience for employers.
  • Affordable administrative fees: The agency offers competitive and affordable administrative fees, making it accessible for households of various income levels. They aim to provide excellent service without breaking the bank.
  • No hidden costs: Transparency is key at AMR Maids, with a clear fee structure and no hidden costs. Clients can trust that there won’t be any unexpected charges along the way.
  • In-house training courses for workers: The agency conducts in-house training courses to ensure domestic workers are well-prepared for their roles. This training focuses on meeting the specific needs and preferences of each household.
  • Guaranteed maid replacement: AMR Maids includes a replacement guarantee, giving employers peace of mind if the initial placement doesn’t work out. This commitment ensures that clients get the right fit for their household needs.

SERVICES:

  • Direct hiring of foreign maids
  • Job placement services for foreign maids
  • Placement of transfer maids
  • Training courses & workshops
  • Application for work permits
  • Renewal of passports and work permits
  • Embassy endorsement
  • Cancellation of work permits
  • Booking and purchasing of air tickets
  • Purchasing of banker guarantee and insurance for maids
  • Repatriation of maids
  • Arrangement of medical check-ups for maids
  • Other foreign worker-related services

BRANCHES:
@ Tampines
Tampines Mart, 11 Tampines Street 32, #01-02B, Singapore 529287
Call: +65 6241 7440

@ Ang Mo Kio
Block 713, Ang Mo Kio Ave 6, #01-4050, Singapore 560713
Call: +65 6518 9935

@ Woodlands
Block 548, Vista Point, Woodlands Drive 44, #01-29 Singapore 730548
Call: +65 6530 3650

8. Sunrise Link Maid Agency

sunrise-link-maid-agency-singapore
sunrise-link-maid-agency-singapore
Image: Sunrise Link Maid Agency

Sunrise Link Maid Agency is a MOM-licensed employment agency built on a quality-over-quantity philosophy. Rather than operating as a high-volume agency, Sunrise Link prioritizes finding the right helper for every family, ensuring clients receive dedicated guidance and personalized support throughout the hiring process. Success is measured not by the number of placements completed, but by the trust earned and the long-term relationships built with the families it serves.

One of the agency’s defining strengths is its full Mandarin-language service, allowing Chinese-speaking employers to communicate comfortably at every stage – from the initial consultation and helper interviews to contract explanations and ongoing after-placement support. Rather than simply completing a placement, Sunrise Link remains available to assist both employers and helpers after employment begins by addressing questions, facilitating communication, and resolving issues as they arise. This personalized, relationship-focused approach has made Sunrise Link a trusted choice for families seeking dependable domestic helper solutions with attentive, long-term support.

HIGHLIGHTS:

  • Personalised helper matching: Sunrise Link carefully assesses each household’s lifestyle and requirements before recommending suitable domestic helpers, helping employers find the right long-term match.
  • Rigorous screening process: Every helper undergoes thorough background checks, skills assessments, and reference verification before being presented to employers.
  • Comprehensive documentation support: The agency manages work permit applications, insurance arrangements, MOM documentation, and other administrative processes, making hiring simple and hassle-free.
  • 24/7 after-placement support: Sunrise Link continues to assist employers after placement, providing guidance, mediation, and replacement support whenever required.
  • Chinese-speaking consultation available: The agency offers end-to-end support in both English and Chinese, making communication easier for Mandarin-speaking families.

SERVICES:

  • New domestic helper placement
  • Transfer maid placement
  • Indonesian maid placement
  • Myanmar maid placement
  • Mizo (India) maid placement
  • Childcare helper placement
  • Eldercare helper placement
  • General housekeeping helper placement
  • Domestic helper recruitment and matching
  • Work Permit application and renewal
  • MOM documentation processing
  • Insurance arrangement
  • Security bond arrangement
  • Helper profile shortlisting and interviews
  • Post-placement customer support
  • Helper mediation and consultation
Written by Derrek Tay
A dedicated family man and finance professional with a passion for sharing tips and services that improve the family living experience.

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