The 5 Best Maid Agencies in Singapore

  • The 5 Best Maid Agencies in Singapore Image: MAID-POWER PTE LTD

This article is all about providing those looking for hiring a helper with some options of reliable maid agencies to check out. Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different culture and backgrounds and are human beings with different character and mindset, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing-homework” time. They are all MOM licensed agencies with more than 10-year experience in the industry and with no demerit points. Their placement volume, transfer rate and retention rate are better than industry average (as stated by MOM’s website in September 2015).

1. 121 PERSONNEL SERVICES PTE. LTD.

  • License
    C634801D
  • Experience
    14 years
  • Placement volume
    389 – Above Industry Avg 86.3
  • Transfer rate
    0% - Better than Industry Avg 2.06%
  • Retention rate
    62.61% - Better than Industry Avg 47.02%
  • Website
    www.121personnel.sg

The best thing when trading with 121 Personnel Services is that we don’t need to worry about placement fee (also known as maid’s loan) – a lump sum of money that employers are requested to pay upfront. This is possible because the company mainly deals in transfer helpers with no loans.

Their agency fee is among the most reasonable rates in the market. This CaseTrust accredited maid agency keeps the fee low in their 3 different packages but this doesn’t mean that the burden will be laid on the helpers in compensation for the income.

121 Personnel Services and its Match-Point System bring about a win-win situation to both the employer and the helper. Based on the employees’ needs, experience, skill sets and character and the employers’ needs, this system works as a “matchmaker” and suggests the “best match” for the two parties.

One more reason that makes the working experience with 121 Personnel Services comfortable is that they have good customer care service. Their free ebooks, free replacements for gold and platinum packages and The Family Satisfaction Program say best about this. During the contract period, if the helper doesn’t perform to your satisfaction or if any misunderstanding occurs, you can always call 121 Customer Care Team for help in resolving the matter without any cost.

SERVICES
– Recruit helper(s) who is/are transferring to another employer in Singapore
– Bringing your own helper(s) from overseas to work in Singapore
– Doing the processing work when you find your own helper
– Recruiting new helper from overseas
– Renewal of passport and work permit
– Appealing to the Ministry of Manpower should your application be rejected

PACKAGES & AGENCY SERVICE FEES
– Platinum ($668): 3-year guarantee with 2 free replacements (exclude maid insurance and fee paid to MOM)
– Gold ($498): 2-year guarantee with 1 free replacement (exclude maid insurance and fee paid to MOM)
– Silver ($428): No guarantee (exclude maid insurance and fee paid to MOM)

OFFICE HOURS
Mon – Fri: 10:15 – 18:00
Sun: 10:15 – 15:00
Closed on Saturdays and Public Holidays

CONTACT
Address: 545 Orchard Road, #12-07, Far East Shopping Centre, Singapore 238882
Phone: (65) 6733-8121
Email: service@121personnel.com

2. JL EMPLOYMENT SERVICES PTE. LTD.

  • License
    #05C3493
  • Experience
    10 years
  • Placement volume
    159 – Above Industry Avg 86.32
  • Transfer rate
    0% - Better than Industry Avg 2.08%
  • Retention rate
    54.35% - Better than Industry Avg 47.19%
  • Website
    jlrecruitment.com.sg

Good customer service is the selling point of JL Employment services. Their sincere staff has gained our trust from the moment of exchanging phone conversation. They guide employers through the whole process with care from their warm hearts. And this works in its own way because after all we deserve a comfortable experience even when looking to hire a helper – one of the hardest jobs in our daily life.

SERVICES
– Providing of Indonesian, Filipino, Myanmar and Indian foreign domestic workers
– Direct hiring of your own foreign domestic helper to work in Singapore
– Home leave processing for embassy endorsement
– Application & cancellation of work permits
– Renewal of Philippine and Indonesian passports
– Renewal of work permit
– Medical checkup
– Purchasing of Insurance and Banker’s guarantee
– Booking and purchasing of air tickets
– Transportation and escort services for your domestic worker
– Placement of transfer domestic worker in Singapore
– Lodging of transfer domestic worker during your vacation

PACKAGES
Filipino package with one replacement within 6 months
– Agency fee: $480
– All administrative costs: $732.80 (experienced Singapore transfer helpers); $882.80 (others)
– Placement fee: $2000

Indonesia package with one replacement of new maid within 3 months
– Agency fee: $1288 (fresh helpers); $1488 (experienced helpers)
– All administrative costs: $200 (experienced Singapore transfer helpers); $350 (others)
– Placement fee: $2500 – $3000

BRANCHES
@ Pasir Ris Branch
Address: 625 Elias Road, #01-328 Elias Mall, Singapore 510625
Phone: 6581 3566
Fax: 6466 8841
Email: enquiry@jlrecruitment.com.sg

@ Bishan Branch
Address: Blk 279 Bishan street 24 #01-58, Singapore 570279
Phone: 6459 4112
Fax: 6466 8841
Email: enquiry@jlrecruitment.com.sg

3. CRISLO EMPLOYMENT AGENCY PTE. LTD.

  • License
    #95C3707
  • Experience
    19 years
  • Placement volume
    1284 – Above Industry Avg 86.32
  • Transfer rate
    1.52% - Better than Industry Avg 2.08%
  • Retention rate
    49.47% - Better than Industry Avg 47.19%
  • Website
    crislo.sg

Crislo Employment Agency is among the agencies that own the highest number of placement volume. As we know placement volume is all about the number of FDW workpasses approved for the agency in one year, so Crislo’s currently achieved number of 1284 promises more success chance of hiring a foreign helper when an employer choose to go with their service.

Crislo’s offices operate seven days per week until evening so it is the agency to check out in your off-office hours. You can start your employment journey by calling one of their four offices to be provided with biodatas of helper candidates.

SERVICES
– Foreign domestic workers (New FDW/ Transfer FDW)
– Work permit application / Renewal / Cancellation
– Passport renewal
– Insurance / Banker’s guarantee
– Direct hiring
– Repatriation services
– Home leave application
– Counselling
– English/Mandarin speaking maids
– Manpower consultancy

PACKAGES
Indonesia package with unlimited replacement within 6 months
– Agency fee: $988 (fresh helpers); $1088 – $1188 (experienced helpers)
– Placement fee: $2296 – $3680
– Helper salary: $500 (fresh helpers); $550 – $580 (experienced helpers)

Filipino package with unlimited replacement within 12 months
– Agency fee: $988 (fresh helpers); $1088 – $1188 (experienced helpers)
– Placement fee: $3000
– Helper salary: $520 (fresh helpers); $550 – $580 (experienced helpers)

Myanmar package with one replacement within 12 months
– Agency fee: $588 (fresh helpers); $688 (experienced helpers)
– Placement fee: $2500 – $3600
– Helper salary: $450 (fresh helpers); $500 (experienced helpers)

OFFICE HOURS
Mon – Fri: 10:30 to 20:00
Sat & Sun: 10:30 to 18:00

BRANCHES
@ People’ Park
Address: 1 Park Rd., People’s Park Complex #03-01/#03-80  Singapore 059108
Phone: 6438 3353 / 6438 3069
Email: ppc@crislo.sg

@ Bukit Timah
Address: 170 Upp Bukit Timah Road, #02-57 Bukit Timah Shopping Centre, Singapore 588179
Phone: 6469 7333 / 6468 2573
Email: bt@crislo.sg

@ Katong
Adress: 865 Mountbatten Road, #01-15 Katong Shopping Centre Singapore 437844
Phone: 6345 7333 / 6345 5693
Email: kt@crislo.sg

@ Hougang Green
Address: 21 Hougang Street 51, #02-01 Hougang Green Shopping Mall, Singapore 538719
Phone: 6343 7333 / 6343 6902
Email: hg@crislo.sg

4. FAITH EMPLOYMENT AGENCY

  • License
    #89C3554
  • Experience
    25 years
  • Placement volume
    172 – Above Industry Avg 86.32
  • Transfer rate
    0.62% - Better than Industry Avg 2.06%
  • Retention rate
    58.33% - Better than Industry Avg 47.02%
  • Website
    faithemploymentagency.com.sg

Established in 1989, Faith Employment Agency is one of the pioneers in maid recruiting service in Singapore. This rich experience agency is a reliable destination to find well-trained domestic workers. Especially, Faith offers on-site training program in which their trainer will come to your house and provide your newcomer helper with proper training to fit your requirements.

Faith Employment Agency is also a good agency to check out if you are looking to hire a new maid. Their helpers only come in with 3-month loan so your upfront payment for this will be lesser.

If you are a first time employer, visit their website to get plenty of useful information about employer’s right, responsibilities, and kinds of payments when hiring a maid.

SERVICES
– Deployment of new FDW
– Deployment of transfer FDW
– Direct hire of FDW
– Employer’s Orientation Programme (EOP)
– FDW HouseHold Competency On-Site Training Program
– Settling-In-Programme (SIP)
– Liaison with embassies
– Medical check-up
– Comprehensive insurance coverage
– Waiver of security bond
– Application of work permits
– Application of WP via WP online or manual application via Singpost
– Renewal of work permit
– Cancellation of work permit
– Booking of return passages

SERVICE FEES
– Agency fees: $1600
– Documentation, training, sip, medical and transport: $500
– Insurance: $300
– Placement loan: $1,740 (non-experience helpers); $1,800 (experienced helpers)

HELPER SALARY
– Non-experience helpers: $580
– Experienced helpers: $600

OFFICE HOURS
Mon – Fri: 1100 – 20:00
Sat – Sun: 14:00 – 18:00

CONTACT
Main Office (By appointment only)
Address: 865 Mountbatten Rd, #01-50 Katong Shopping Centre, Singapore 437844
Phone: 6447 1636

Branch Office
Address: 304 Orchard Rd, #04-71 Lucky Plaza, Singapore 238863
Phone: 6447 3694

5. MAID-POWER PTE LTD

  • License
    #92C4657
  • Experience
    31 years
  • Placement volume
    395 – Above Industry Avg 86.3
  • Transfer rate
    1.14% - Better than Industry Avg 2.06%
  • Retention rate
    52.18% - Better than Industry Avg 47.02%
  • Website
    www.maidpower.com

Guaranteed by more-than-30-year experience in the industry, Maid-Power PTE LTD is reliable to work with. Their reputation spreads mainly through word-of-mouth and by this way they gain loyal customers over years.

SERVICES
– Application for work permit
– Home leave processing
– Renewal of passport
– Renewal of work permit
– Cancelling of work permit
– Direct hire deployment
– Local transfer
– Complimentary service

SERVICE FEES
– Agency fee: $1500
– Placement fee: $1500 (Filipino helpers); $2500 – $3000 (Indonesian helpers)

OFFICE HOURS
Mon – Fri: 09:30 to 19:00
Closed on Saturdays, Sundays and Public Holidays

CONTACT
Address: 304 Orchard Road, #06-15/16 Lucky Plaza, Singapore 467522
Phone: 6339 6161
Fax: 6733 1800
Email: service@maidpower.com

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