9 Best Maid Agencies in Singapore with Proven Track Records

best maid agencies singapore review
best maid agencies singapore review

Hiring a domestic helper is an important decision — and finding the right agency can make the process a whole lot easier. While no agency can promise a “perfect maid” (after all, helpers come from diverse cultures, backgrounds, and personalities), a trustworthy agency can greatly improve your chances of finding the best match for your household.

We know how valuable your time is, especially if you’re juggling work, family, and a busy schedule. That’s why we’ve done the homework for you and compiled a list of reliable maid agencies worth checking out.

All the agencies featured here are MOM-licensed and have years of experience in the industry. Their placement volume, transfer rate, and retention rate are consistently better than the industry average, according to MOM’s website (as of January 2026).

1. Inter Great

Inter Great Employment Agency
Inter Great Employment Agency
Image: Inter Great
  • Loved for
    Maids for infants, bedridden individuals, and immobile elderly
  • License
    14C6931
  • Experience
    11 years
  • Placement volume
    1040 – Better than Industry Average 45
  • Retention rate
    66.09% – Better than Industry Average 61.51%
  • Transfer rate
    0.54% – Better than Industry Average 1.00%
  • Performance records
    January 2025 to January 2026
  • Address
    See below
  • Phone
    AMK: +65 8339 7419 | Katong: +65 8299 0026 | Bugis: +65 9729 0639
  • Opening hours
    Mon to Sat 10:30 - 20:00
    Sun & PH 10:30 - 18:30
  • Website
  • WhatsApp

Inter Great Employment Pte Ltd is one of few maid agencies in Singapore that have been recognized with the Singapore 500 Enterprise Award. They clearly distinguish their services by focusing on specific requirements such as elderly care. If you are concerned about security, they got you covered.

Inter Great emphasizes checking and verifying the accreditation of the maids by respective agencies. With all this, they maintain high-quality services and responsive customer service evident in most reviews.

SERVICES

  • One-stop maid solution provider
  • Employer-maid matching and recommendation
  • Transfer maids for a face-to-face interview
  • Direct hiring from the Philippines/ Indonesia/ Myanmar
  • Maids with Infant care, childcare, patient care, or elderly care experience
  • English/ Mandarin speaking maids available
  • Continuous improvement and training of maid skills and quality of work
  • Video interviews or videos of maids can be arranged
  • Home service available
  • Free consultation on maid-related matters
  • Fast & Responsive
  • Reliable after-sales services

PACKAGES & SERVICE FEES (Inclusive of GST) [updated @ Jan 2025]:
Agency Fee (2 replacements in 9 months):

  • Myanmar: $888 (First-timer), $1488 (Experienced)
  • Indonesia: $988(First-timer), $1488 (Experienced)

Agency Fee (1 replacement in 6 months): Philippines: $1488 (First-timer), $1688 (Experienced)

Transfer Maid Agency Fee: Please call to check with customer service consultants for availability and fee

Processing Fee: $210 – $430. An additional $500 Philippines Embassy Processing fee is applicable to Filipino

Placement Fee: Varies for each maid

*** No SHN/COVID test fee, based on current regulation.

Please check with their consultants for the latest packages available.

BRANCHES:
@ Ang Mo Kio

Address: Blk 726 Ang Mo Kio Ave 6, #01-4152, Singapore 560726
Phone: (+65) 8339 7419 | (+65)8870 6663 | (+65) 8030 9333 | (+65) 6767 1559

@ Katong
Address: 865 Mountbatten Road, #01-12 Katong Shopping Centre, Singapore 437844
Phone: (+65) 8299 0026 | (+65) 8909 2845 | (+65) 8809 6846 | (+65) 6344 1559

@ Bugis
Address: 175 Bencoolen St, #01-06 Burlington Square, Singapore 189649
Phone: (+65) 9729 0639 | (+65) 9776 6988 | (+65) 9837 8966 | (+65) 6963 1559

2. Jforce Employment Service

Jforce Maid Agency Singapore
Jforce Maid Agency Singapore
Image: Jforce Employment Service
  • Loved for
    Quick services, even during a weekend
  • License
    14C7171
  • Experience
    11 years
  • Placement volume
    912 – Better than Industry Average 45
  • Retention rate
    64.73% – Better than Industry Average 61.51%
  • Performance records
    January 2025 to January 2026
  • Address
    See below
  • Phone
  • Opening hours
    Mon to Fri 10:30 – 20:00
    Sat & Sun 10:30 – 17:30
  • Website
  • WhatsApp

With an impressive customer rating from thousands of clients, Jforce provides you with multiple options and packages according to your requirements. The company classifies itself as an express maid agency with an excellent track record.

Jforce also maintains exceptional responsiveness and will also be available during weekends. The company has three different branches that you may access at your convenience.

SERVICES

  • Shortlist candidates
  • Air ticket purchase
  • Medical checkup
  • Renew contract
  • Maid transfer
  • Repatriation
  • Holiday dropoff
  • Counseling
  • Embassy endorsement

PACKAGES
Indonesia package with 2 replacements within 6 months:

  • Agency fee: $1188
  • Placement fee: 6-7 months

Myanmar package with 2 replacements within 6 months:

  • Agency fee: $1188
  • Placement fee: 6-7 months

Cambodia package with 2 replacements within 6 months:

  • Agency fee: $1188
  • Placement fee: 5-6 months

Philippine package with 2 replacements within 6 months: Agency fee: $1488

BRANCHES
@ Boon Keng

Address: 23 Bendemeer Road, #01-515, Singapore 330023
WhatsApp: (65) 8310 8988
Phone: (65) 6635 2506
Email: bk_info@jforce.com.sg

@ Ang Mo Kio
Address: Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
WhatsApp: (65) 8310 8988
Phone: (65) 6909 2213
Email: amk_info@jforce.com.sg

@ Jurong East
Address: 345 Jurong East Street 31, #01-13, Singapore 600345
WhatsApp: (65) 8310 8988
Phone: (65) 6909 7782
Email: jg_info@jforce.com.sg

3. 1 Assist Agency

1 Assist Agency Review
1 Assist Agency Review
Image: 1 Assist Agency
  • Loved for
    Elderly care services
  • License
    14C7037
  • Experience
    11 years
  • Placement volume
    524 – Better than Industry Average 45
  • Retention rate
    67.34% – Better than Industry Average 61.51%
  • Performance records
    January 2025 to January 2026
  • Address
    See below
  • Phone
    +65 6463 0419 | +65 6993 9224
  • Opening hours
    Mon to Fri 11:00 – 19:00
    Sat & Sun 10:00 – 18:00
    Closed on PHs
  • Website
  • Email
    contact@1assist.com.sg
  • WhatsApp

The partnership of 1 Assist Agency with the Agency of Integrated Care (AIC) makes this the best choice for elderly care services. Having a large diversity in terms of skillset, the agency assures high-quality services for any specialized requirements.

You may find them higher on placement fees; however, the staff’s skills and dedication will ultimately justify that. You can also access them during any day of the week as they are open during weekends.

SERVICES

  • Work permit application /Issuance/Cancellation/Renewal
  • Passport Renewal
  • Direct Hire Service from Helper Country for ExSpore helpers only
  • Home Leave Arrangement
  • Maid Pickup/Repatriation Service

PACKAGES
Indonesia package with 2 replacements within 9 months:

  • Agency fee: $888 (fresh helpers); $988 (ExMiddle East/ExMsia/ExBrunei helpers); $1088 (ExSpore) helpers; $1288 (ExHk/ExTaiwan) helpers
  • Placement fee: $2500 – $3950

Myanmar package with 2 replacements within 9 months:

  • Agency fee: $688 (fresh helpers); $1088 (ExSpore helpers)
  • Placement fee: $1950 – $3500

Philippine package with 2 replacements within 9 months:

  • Agency fee: $788 (fresh helpers); $888 (ExMiddle East/ExMsia/ExBrunei helpers); $988 (ExSpore) helpers; $1188 (ExHk/ExTaiwan) helpers
  • Placement fee: Check with Agency

Transfer Maid package with 1 replacement within 6 months:

  • Agency fee: Check with Agency
  • Placement fee: Depends if maids have any outstanding fee

PROCESSING FEE: $170 to $953

BRANCHES

@ Bukit Timah
Address: 170 Upper Bukit Timah Road, #03-31/48, Bukit Timah Shopping Centre, Singapore 588179

@ Katong Shopping Centre
Address: 865 Mountbatten Road, #01-09 Katong Shopping Centre, Singapore 437844

4. Ministry of Helpers

Ministry of Helpers Singapore Review
Ministry of Helpers Singapore Review
Image: Ministry of Helpers
  • Loved for
    Hassle-free employer and helper matching
  • Address
    195 Pearl's Hill Terrace, #02-16, Singapore 168976
  • Phone
  • Opening hours
    24 hours
  • Website
  • Email
    contact@ministryofhelpers.com
  • WhatsApp

“Better connections, make better homes.”  This is the slogan of the Ministry of Helpers, an integrated platform that provides a venue for better matching between helpers and employers. Launched only this year, it’s a new and innovative concept that is changing and improving the way employers find help and job-seeking maids find work. So if you are looking for a helper or if you are a maid looking for an employer through a hassle-free system, the Ministry of Helpers can be the right platform for you.

SERVICES & PRICES:

  • Standard subscription: S$29.67/month for 3 months
  • Premium subscription: S$16.58/month for 1 year

Services include:

  • Unlimited candidate profiles
  • Forum Access (Q&A, News, Resources)
  • Candidate access (chats and video)
  • Contract Preparation Assistance
  • Family Organizer
  • Maid Insurance
  • Step-Up Video Trainings
  • Debit Card for Household Expenditure
  • Debit Card for Helper
  • Concierge Service Access

5. Universal Employment Agency Pte Ltd

Universal Employment Agency Review
Universal Employment Agency Review
Image: Universal Employment Agency Pte Ltd
  • Loved for
    Transfer maids with experience in care for infant, children, and elderly
  • License
    87C4847
  • Experience
    38 years
  • Placement volume
    844 – Better than Industry Average 45
  • Retention rate
    65.17% – Better than Industry Average 61.51%
  • Transfer rate
    0.91% – Better than Industry Average 1.00%
  • Performance records
    January 2025 to January 2026
  • Address
    304 Orchard Road
    #01-97 & #04-56
    Lucky Plaza
    Singapore 238863
  • Phone
  • Opening hours
    Mon to Fri 10:00 - 19:00
    Sat & Sun 10:00 - 17:00
    Closed on Tues & PHs
  • Website
  • Email
    hello@universalmaidagency.com
  • WhatsApp

Universal Employment Agency Pte Ltd is one of the best maid agencies in Singapore, operating since 1986 with expertise in the placement of foreign domestic helpers.

Over 10,000 customers have trusted the company as they have one of the highest retention rates, as reported by MOM.

Their expert views are often sought after by the media which includes the following just to name a few, Straits Times, AsiaOne, SimplyHer, The Guardian, etc.

SERVICES

  • Placement of transfer maids
  • ​Direct hire of maids
  • ​Placement of first-timer maids
  • ​Direct hire of maids
  • Placement of ex-Singapore maids
  • Application of maid (FDW) work permit
  • ​​Placement of ex-abroad maids
  • Renewal of maid (FDW) work permit
  • ​Maids for newborn and infant care
  • Comprehensive insurance coverage for maids
  • ​​Maids for children care
  • ​Maids (experienced caregivers) for elderly care
  • ​Maids for housework and cooking
  • Home leave application for Filipino maids
  • Settling-in-programme (SIP)
  • Maid repatriation service

6. Green Employment

Green Employment Agency Review
Green Employment Agency Review
Image: Green Employment
  • Loved for
    Green Nannies with a heart
  • License
    21C0720
  • Placement volume
    394 – Better than Industry Average 45
  • Retention rate
    66.2% – Better than Industry Average 61.51%
  • Transfer rate
    0% – Better than Industry Average 1.00%
  • Performance records
    January 2025 to January 2026
  • Address
    Blk 116 Lorong 2 Toa Payoh
    #01-152
    Singapore 310116
  • Phone
    +65 8908 9900 | +65 8126 9366 | +65 9834 0983 | +65 8030 6663
  • Opening hours
    Mon to Fri 10:30 - 20:00
    Sat & Sun 10:30 - 18:30
  • Website
  • WhatsApp

Green Employment Pte Ltd (Licence No: 21C0720) is committed to providing house helper service that is anchored on love and compassion. The company believes that a nurturing bond between employers and employees is key to a long-lasting working relationship.

Green Employment is one of the few companies in the industry dedicated to its social responsibility by giving back to the families in Singapore and the communities in the home countries of their employees. So, if this is one of your considerations in a company that you engage with, then Green Employment is an excellent choice for you.

SERVICES

  • Indonesia/ Myanmar/ Filipino Migrant Domestic Workers
  • Foreign Workers
  • Foreign Nurses/ Caregivers
  • Candidate Sourcing/ Matching
  • New / Transfer Helper
  • Direct Hire Application
  • Work Permit Application/ Renewal
  • The Philippines/ Indonesia Embassy Processing
  • Home Leave Application
  • Repatriation Service

BRANCHES
@ Toa Payoh
Address: Blk 116 Lorong 2 Toa Payoh, #01-152, Singapore 310116 (next to Braddel MRT)
Phone: (+65) 8126 9366 | +65 9834 0983 | (+65) 6530 3990

@ Serangoon North
Address: Blk 152 Serangoon North Ave 1, #01-344, Singapore 550152
Phone: (+65) 8908 9900 | (+65) 8030 6663 | (+65) 6463 9189

7. AMR Maids (Asia Manpower Resources Pte Ltd)

AMR Maids Singapore Review
AMR Maids Singapore Review
Image: AMR Maids
  • Loved for
    One-stop, hassle-free maid placement
  • License
    13C6812
  • Experience
    12 years
  • Placement volume
    637 – Better than Industry Average 45
  • Performance records
    January 2025 to January 2026
  • Address
    Tampines Mart, 11 Tampines Street 32, #01-02B, Singapore 529287
  • Phone
    +65 6241 7440 | +65 8383 9448
  • Opening hours
    Mon to Sat 10:30-19:30
    Sun 10:30-17:00
  • Website
  • Email
    asiamanpowersg@gmail.com
  • WhatsApp

Founded in 2013, AMR Maids (Asia Manpower Resources Pte Ltd) has become one of Singapore’s go-to maid agencies, thanks to their award-winning service and over a decade of experience. They specialise in bringing in helpers from Indonesia, Myanmar, and the Philippines, with a dedicated training centre to ensure that every maid is well-prepared for her new role.

Their commitment to trustworthiness, transparency, and honesty makes AMR Maids stand out among other agencies. They really take the time to understand each client’s needs, ensuring the best match for every household. This dedication has earned them multiple Best Maid Agency awards and a loyal base of happy clients.

AMR Maids goes the extra mile by conducting in-house training for their helpers before they start working. Their experienced and dedicated team offers continuous support and supervision, ensuring a smooth and positive experience for both helpers and employers.

SERVICES:

  • Direct hiring of foreign maids
  • Job placement services for foreign maids
  • Placement of transfer maids
  • Training courses & workshops
  • Application for work permits
  • Renewal of passports and work permits
  • Embassy endorsement
  • Cancellation of work permits
  • Booking and purchasing of air tickets
  • Purchasing of banker guarantee and insurance for maids
  • Repatriation of maids
  • Arrangement of medical check-ups for maids
  • Other foreign worker-related services

BRANCHES:
@ Tampines
Tampines Mart, 11 Tampines Street 32, #01-02B, Singapore 529287
Call: +65 6241 7440

@ Ang Mo Kio
Block 713, Ang Mo Kio Ave 6, #01-4050, Singapore 560713
Call: +65 6518 9935

@ Woodlands
Block 548, Vista Point, Woodlands Drive 44, #01-29 Singapore 730548
Call: +65 6530 3650

8. 1.Alpha Employment Agency

1.Alpha Employment Agency Review
1.Alpha Employment Agency Review
Image: 1.Alpha Employment Agency
  • Loved for
    Affordable rates
  • License
    21C0788
  • Placement volume
    281 – Better than Industry Average 45
  • Retention rate
    71.69% – Better than Industry Average 61.51%
  • Transfer rate
    0.82% – Better than Industry Average 1.00%
  • Performance records
    January 2025 to January 2026
  • Address
    170 Upper Bukit Timah Road
    #02-23 Bukit Timah Shopping Centre
    Singapore 588179
  • Phone
  • Opening hours
    Mon to Fri 10:30 - 19:30
    Sat & Sun 10:30 - 18:30
    Closed on PHs
  • Website
  • Email
    1.alpha.enq@gmail.com
  • WhatsApp

1.Alpha Employment Agency is a duly licensed maid recruitment agency in Singapore. It is a newcomer in the industry that is fast gaining ground due to its reliable helpers and affordable rates.

The agency specializes in the recruitment of helpers from Myanmar, the Philippines, and Indonesia.

SERVICES: Foreign domestic workers’ services

SERVICE FEES: The average salary is S$480 – S$800.

9. My Employment Agency

My Employment Agency Review
My Employment Agency Review
Image: My Employment Agency
  • Loved for
    Efficient job matching
  • License
    19C9558
  • Experience
    6 years
  • Placement volume
    623 – Better than Industry Average 45
  • Retention rate
    63.68% – Better than Industry Average 61.51%
  • Performance records
    January 2025 to January 2026
  • Address
    Far East Plaza #02-60
    14 Scotts Road
    Singapore 228213
  • Phone
  • Website
  • Email
    enquiry@myemploymentagency.sg
  • WhatsApp

My Employment Agency was founded in 2019 to help both employers and aspiring maids find a well-balanced employee-employer relationship. Its founder, Magdalene Low, saw the disparity between employers’ needs and available skills so she established the agency to fill this gap.

My Employment Agency is built on the foundation of sincerity, transparency, and responsive support. It is highly recommended for employers who seek maids who closely match their employment requirements.

My Employment Agency’s outstanding service has earned them high-rated reviews from their customers.

SERVICES

  • Personalized Sourcing
  • Recruitment
  • Logistics and Lodging
  • Work Permit Application, Renewal, and Cancellation
  • Passport Renewal
  • Insurance Coverage
  • Home Leave Application
  • Repatriation
  • In-house Training
  • Settling-in Programme (SIP)
  • Caregiver Training (CTG)
  • Employer’s Orientation Programme (EOP)

ALL LOCATIONS

@ Far East Plaza: 14 Scotts Road, #02-60, Far East Plaza, Singapore 228213
@ International Plaza: 10 Anson Road #02-12, International Plaza, Singapore 079903

Written by Derrek Tay
A dedicated family man and finance professional with a passion for sharing tips and services that improve the family living experience.

More from Derrek →

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