The 5 Best Maid Agencies in Singapore

  • The 5 Best Maid Agencies in Singapore Image: Maid-Power

This article is all about providing those looking for hiring a helper with some options of reliable maid agencies to check out.

Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different culture and backgrounds and are human beings with different character and mindset, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing-homework” time.

They are all MOM licensed agencies with many years of experience in the industry and with no demerit points. Their placement volume, transfer rate and retention rate are better than industry average (as stated by MOM’s website in August 2018).

1. 121 Personnel Services

  • 121 Personnel Services
  • License
    #01C4854
  • Experience
    16 years
  • Placement volume
    512 – Above Industry Avg 70.18
  • Transfer rate
    0.22% - Better than Industry Avg 1.59%
  • Retention rate
    67.92% - Better than Industry Avg 55.31%
  • Performance records
    August 2017 to August 2018

The best thing when trading with 121 Personnel Services is that we don’t need to worry about placement fee (also known as maid’s loan) – a lump sum of money that employers are requested to pay upfront. This is possible because the company mainly deals in transfer helpers with no loans.

Their agency fee is among the most reasonable rates in the market. This CaseTrust accredited maid agency keeps the fee low in their 3 different packages but this doesn’t mean that the burden will be laid on the helpers in compensation for the income.

121 Personnel Services and its Match-Point System bring about a win-win situation to both the employer and the helper. Based on the employees’ needs, experience, skill sets and character and the employers’ needs, this system works as a “matchmaker” and suggests the “best match” for the two parties.

One more reason that makes the working experience with 121 Personnel Services comfortable is that they have good customer care service. Their free ebooks, free replacements for gold and platinum packages and The Family Satisfaction Program say best about this. During the contract period, if the helper doesn’t perform to your satisfaction or if any misunderstanding occurs, you can always call 121 Customer Care Team for help in resolving the matter without any cost.

SERVICES

  • Recruit helper(s) who is/are transferring to another employer in Singapore
  • Bringing your own helper(s) from overseas to work in Singapore
  • Doing the processing work when you find your own helper
  • Recruiting new helper from overseas
  • Renewal of passport and work permit
  • Appealing to the Ministry of Manpower should your application be rejected

PACKAGES & AGENCY SERVICE FEES

  • Platinum ($668): 3-year guarantee with 2 free replacements (exclude maid insurance and fee paid to MOM)
  • Gold ($498): 2-year guarantee with 1 free replacement (exclude maid insurance and fee paid to MOM)
  • Silver ($428): No guarantee (exclude maid insurance and fee paid to MOM)

OFFICE HOURS
Mon to Fri: 10:15 – 18:00
Sun: 10:15 – 15:00
Closed on Saturdays and Public Holidays

CONTACT
Address: 545 Orchard Road, #12-07, Far East Shopping Centre, Singapore 238882
Phone: (65) 6733-8121
Email: service@121personnel.com

WEBSITE: http://www.121personnelservices.com/

2. Jforce Employment Service

  • Jforce Employment Service Image: Jforce Employment Service
  • License
    #14C7171
  • Placement volume
    413 - Above Industry Avg 70.18
  • Retention rate
    63.1% - Better than Industry Avg 55.31%
  • Performance records
    August 2017 to August 2018

Leading in the domestic employment industry, Jforce has been successfully placing and training maids in Singapore to numerous clients. They have years of experience in working with helpers from various countries, especially those from Indonesia and Myanmar to provide care for elderly and children. Also, the company is among a few Singapore maid agencies that bring in Cambodian maids.

Jforce’s exceptional service is backed up by a magnitude of testimonials that highly recommend their service. Furthermore, Jforce won prestigious awards due to consistently delivering quality customer service and providing a supportive environment for the new maids.

Their offices are open 7 days a week, it means Jforce’s staff is available on weekends to serve busy working people.

SERVICES

  • Shortlist candidates
  • Airticket purchase
  • Medical checkup
  • Renew contract
  • Maid transfer
  • Repatriation
  • Holiday dropoff
  • Counselling
  • Embassy endorsement

PACKAGES:
Indonesia package with 2  replacement within 6 months:

  • Agency fee: $888 (fresh helpers); $988 (experienced helpers)
  • Placement fee: $3400 – $3650
  • Helper salary: $500 (fresh helpers); $550 – $580 (experienced helpers)

Filipino package with 2 replacement within 6 months:

  • Agency fee: $988 (fresh helpers); $1088 (experienced helpers)
  • Helper salary: $580 (fresh helpers); $600 – $630 (experienced helpers)

Myanmar package with 2 replacement within 6 months:

  • Agency fee: $388 (fresh helpers); $488 – 688 (experienced helpers)
  • Placement fee: $2500 – $3600
  • Helper salary: $450 (fresh helpers); $$480 – $520 (experienced helpers)

Cambodia package with 2 replacement within 6 months:

  • Agency fee: $888 (fresh helpers); $988 (experienced helpers)
  • Placement fee: $3300 – $3400
  • Helper salary: $480 (fresh helpers); $550 – $580 (experienced helpers)

OFFICE HOURS

  • Mon to Fri: 10:30 – 20:00
  • Sat & Sun: 10:30 – 17:30

BRANCHES
@ Main branch
Address: 23 Bendemeer Road, #01-515, Singapore 330023
Phone: (65) 6635 2506
Email: bk_info@jforce.com.sg

@ Ang Mo Kio
Address: Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
Phone: (65) 6909 2213
Email: amk_info@jforce.com.sg

WEBSITE: https://www.jforce.com.sg/

3. Crislo Employment Agency

  • Crislo Employment Agency
  • License
    #95C3707
  • Experience
    22 years
  • Placement volume
    1234 – Above Industry Avg 70.18
  • Transfer rate
    1.21% - Better than Industry Avg 1.59%
  • Retention rate
    57.28% - Better than Industry Avg 55.31%
  • Performance records
    August 2017 to August 2018

Crislo Employment Agency is among the agencies that own the highest number of placement volume. As we know placement volume is all about the number of FDW workpasses approved for the agency in one year, so Crislo’s currently achieved number of 1284 promises more success chance of hiring a foreign helper when an employer choose to go with their service.

Crislo’s offices operate seven days per week until evening so it is the agency to check out in your off-office hours. You can start your employment journey by calling one of their four offices to be provided with biodatas of helper candidates.

SERVICES

  • Foreign domestic workers (New FDW/Transfer FDW)
  • Work permit application/Renewal/Cancellation
  • Passport renewal
  • Insurance/Banker’s guarantee
  • Direct hiring
  • Repatriation services
  • Home leave application
  • Counselling
  • English/Mandarin speaking maids
  • Manpower consultancy

PACKAGES
Indonesia package with unlimited replacement within 6 months:

  • Agency fee: $988 (fresh helpers); $1088 – $1188 (experienced helpers)
  • Placement fee: $2296 – $3680
  • Helper salary: $500 (fresh helpers); $550 – $580 (experienced helpers)

Filipino package with unlimited replacement within 12 months:

  • Agency fee: $988 (fresh helpers); $1088 – $1188 (experienced helpers)
  • Placement fee: $3000
  • Helper salary: $520 (fresh helpers); $550 – $580 (experienced helpers)

Myanmar package with one replacement within 12 months:

  • Agency fee: $588 (fresh helpers); $688 (experienced helpers)
  • Placement fee: $2500 – $3600
  • Helper salary: $450 (fresh helpers); $500 (experienced helpers)

OFFICE HOURS
Mon – Fri: 10:30 to 20:00
Sat & Sun: 10:30 to 18:00

BRANCHES
@ People’ Park
Address: 1 Park Rd., People’s Park Complex #03-01/#03-80  Singapore 059108
Phone: 6438 3353 / 6438 3069
Email: ppc@crislo.sg

@ Bukit Timah
Address: 170 Upp Bukit Timah Road, #02-57 Bukit Timah Shopping Centre, Singapore 588179
Phone: 6469 7333 / 6468 2573
Email: bt@crislo.sg

@ Katong
Adress: 865 Mountbatten Road, #01-15 Katong Shopping Centre Singapore 437844
Phone: 6345 7333 / 6345 5693
Email: kt@crislo.sg

@ Hougang Green
Address: 21 Hougang Street 51, #02-01 Hougang Green Shopping Mall, Singapore 538719
Phone: 6343 7333 / 6343 6902
Email: hg@crislo.sg

WEBSITE: http://crislo.sg/

4. Faith Employment Agency

  • Faith Employment Agency
  • License
    #89C3554
  • Experience
    28 years
  • Placement volume
    91 – Above Industry Avg 70.18
  • Transfer rate
    0% - Better than Industry Avg 1.59%
  • Retention rate
    62.83% - Better than Industry Avg 55.31%
  • Performance records
    August 2017 to August 2018

Established in 1989, Faith Employment Agency is one of the pioneers in maid recruiting service in Singapore. This rich experience agency is a reliable destination to find well-trained domestic workers. Especially, Faith offers on-site training program in which their trainer will come to your house and provide your newcomer helper with proper training to fit your requirements.

Faith Employment Agency is also a good agency to check out if you are looking to hire a new maid. Their helpers only come in with 3-month loan so your upfront payment for this will be lesser.

If you are a first time employer, visit their website to get plenty of useful information about employer’s right, responsibilities, and kinds of payments when hiring a maid.

SERVICES

  • Deployment of new FDW
  • Deployment of transfer FDW
  • Direct hire of FDW
  • Employer’s Orientation Programme (EOP)
  • FDW HouseHold Competency On-Site Training Program
  • Settling-In-Programme (SIP)
  • Liaison with embassies
  • Medical check-up
  • Comprehensive insurance coverage
  • Waiver of security bond
  • Application of work permits
  • Application of WP via WP online or manual application via Singpost
  • Renewal of work permit
  • Cancellation of work permit
  • Booking of return passages

SERVICE FEES

  • Agency fee: $1600
  • Documentation, training, sip, medical and transport: $500
  • Insurance: $300
  • Placement loan: $1,740 (non-experience helpers); $1,800 (experienced helpers)

HELPER SALARY

  • Non-experience helpers: $580
  • Experienced helpers: $600

OFFICE HOURS
Mon to Fri: 1100 – 20:00
Sat & Sun: 14:00 – 18:00

CONTACT
Main Office (By appointment only)
Address: 865 Mountbatten Rd, #01-50 Katong Shopping Centre, Singapore 437844
Phone: 6447 1636

Branch Office
Address: 304 Orchard Rd, #04-71 Lucky Plaza, Singapore 238863
Phone: 6447 3694

WEBSITE: http://www.faithemploymentagency.com.sg/

5. Maid-Power

  • Maid-Power Image: Maid-Power
  • License
    #92C4657
  • Experience
    25 years
  • Placement volume
    409 – Above Industry Avg 70.18
  • Transfer rate
    1.1% - Better than Industry Avg 1.59%
  • Retention rate
    66.25% - Better than Industry Avg 55.31%
  • Performance records
    August 2017 to August 2018

Guaranteed by more-than-25-year experience in the industry, Maid-Power is a reliable agency to work with. Their reputation spreads mainly through word-of-mouth and by this way they gain loyal customers over years.

SERVICES

  • Application for work permit
  • Home leave processing
  • Renewal of passport
  • Renewal of work permit
  • Cancelling of work permit
  • Direct hire deployment
  • Local transfer
  • Complimentary service

SERVICE FEES

  • Agency fee: $1500
  • Placement fee: $1500 (Filipino helpers); $2500 – $3000 (Indonesian helpers)

OFFICE HOURS
Mon – Fri: 09:30 to 19:00
Closed on Saturdays, Sundays and Public Holidays

CONTACT
Address: 304 Orchard Road, #06-15/16 Lucky Plaza, Singapore 467522
Phone: 6339 6161
Fax: 6733 1800
Email: service@maidpower.com

WEBSITE: http://www.maidpower.com/

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