10 Best Maid Agencies in Singapore 2023 for an Easy Helper Find

Living | May 26, 2023

Image: Maid-Power

This article is all about providing those looking to hire a helper with some options of reliable maid agencies [updated 2023] to check out.

Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different cultures and backgrounds and are human beings with different characters and mindsets, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing homework” time.

They are all MOM-licensed agencies with many years of experience in the industry and with no demerit points. Their placement volume, transfer rate, and retention rate are better than the industry average (as stated by MOM’s website in May 2023).

1. Inter Great

Image: Inter Great

Best for

Maids for infants, bedridden individuals, and immobile elderly

License

14C6931

Experience

9 years

Placement volume

866 – Better than Industry Average 48

Transfer rate

0.53% – Better than Industry Average 1.02%

Retention rate

68.78% – Better than Industry Average 63.75%

Performance records

May 2022 to May 2023

Address

See branch information below

Phone

+65 8299 0026 | +65 9729 0639 | +65 8909 2845 | + 65 8339 7419

Opening hours

Mon – Sat: 10:30am - 8pmSun/PH: 10:30am - 6:30pm

Website

http://enquiry.intergreat.sg/

Highlights

Professional and reliable services: The professionalism and reliability of Inter Great have not only been recognized by their customers. Rather, the agency holds the prestigious Singapore 500 Enterprise Awards, which clearly indicates their professionalism.
Extensive focus on security: You must be reluctant to get a maid after reading an online story where a maid ran away after stealing the money. Right? Well, Inter Great ensures you that this won’t happen as they put an extensive emphasis on checking and verifying the records of maids from respective embassies.
Providing bilingual maids: If you are in Singapore and Mandarin is not your mother language, Inter Great gets you covered. They provide both English and Mandarin-speaking maids to understand and respond to all your needs.
Face-to-face interview with maids: To respond to all your doubts about the maid that you are planning to recruit, Inter Great can also arrange a face-to-face interview with your maid. What else do we need?
Maid for specialized requirements: Inter Great is also an expert in providing you with trained and experienced maids for childcare, patient care, and elderly care.

Read full review

2. Jforce Employment Service

Image: Jforce Employment Service

Best for

Quick services, even during a weekend

License

14C7171

Experience

8 years

Placement volume

735 – Better than Industry Average 48

Retention rate

68.28% – Better than Industry Average 63.75%

Performance records

May 2022 to May 2023

Address

See branch information below

Phone

+65 6635 2506

Opening hours

Mon to Fri: 10:30 – 20:00Sat & Sun: 10:30 – 17:30

Website

Jforce Employment Service

Highlights

High focus on maids’ training: Aside from just becoming a third party between you and your maid, Jforce goes the extra mile by training the maids. The maids coming from this agency will just clearly stand out from the crowd regarding their work’s quality.
Available during weekends: You didn’t find time to consult them for your maid during your workdays? No worries, as Jforce ensures their staff’s availability during weekends.
Provides Cambodian maids: Jforce is one of few agencies in Singapore that offers Cambodian maids as well at a very reasonable cost.
Diversity of packages and competitive rates: Jforce has ensured to provide you with a range of packages following your needs. Plus, they have very competitive rates to make the deal perfect for you.
Multiple branches: No matter where you are shifting across the city, Jforce will be a few miles away to see. They have several branches to ensure excellent responsiveness to customer needs.

Read full review

3. 1 Assist Agency

Image: 1 Assist Agency

Best for

Elderly care services

License

14C7037

Experience

9 years

Placement volume

792 – Better than Industry Average 48

Retention rate

64.56% – Better than Industry Average 63.75%

Performance records

May 2022 to May 2023

Address

- 170 Upper Bukit Timah Road, #03-31/48 Bukit Timah Shopping Centre, Singapore 588179
- 865 Mountbatten Road, #01-09 Katong Shopping Centre, Singapore 437844

Phone

+65 6463 0419 | +65 6993 9224

Opening hours

Mon to Fri: 11:00 – 19:00
Sat & Sun: 10:00 – 18:00
Closed on PH

Website

https://1assist.com.sg/

Highlights

Diversity of skills: You got multiple skillset requirements in your upcoming maid? This is an easy-peasy deal for 1 Assist Agency. They can quickly filter out all your needs of varied nature to offer you their best maids.
Operates during weekends: Except for public holidays, 1 Assist Agency is always available for your services, even during the weekends. They can help find your next maid for any day of the week, and you should not worry about your schedule of looking for a maid during the weekend.
Competitive rates: Although the agency has moderately higher placement fees, the agency fees are very nominal compared to what others are charging. So, if you are tight on your budget, this might be an option to consider.
Specialized in elderly care: 1 Assist Agency has a partnership with the Agency of Integrated Care (AIC) and they would be your first stop if you are exploring a helper for the same purpose. Their collaboration with AIC is an additional assurance that the maid they provide will not disappoint you with their service quality.

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4. Ministry of Helpers

Image: Ministry of Helpers

Best for

Hassle-free employer and helper matching

Address

195 Pearl's Hill Terrace, #02-16, Singapore 168976

Phone

+65 8010 1532

Opening hours

24 hours

Website

Ministry of Helpers

contact@ministryofhelpers.com

Highlights

One-stop e-platform: Ministry of Helpers goes beyond employer-employee matching. It also provides management and development services for employers and helpers to help them establish long-lasting working relationships.
Direct matching eliminates middlemen: The matching process involves preferences filters, matches shortlist, and an interview system that ensures matches and engagements are based on informed decisions. This eliminates go-betweens, which also eliminates additional paperwork and extra costs.
Comprehensive training programs for helpers: The program contains more than 100 videos and quizzes, including certifications, for helpers. It is a foolproof system that employers can use as a reference for the hiring process. Other development programs are also accessible for both employers and helpers which help strengthen and grow the employer-employee relationship.
Management tools for more efficient work output: Ministry of Helpers also provides management tools such as task scheduler and digital financial services that help manage household expenditures, salaries, and remittances.

Read full review

5. Universal Employment Agency Pte Ltd

Image: Universal Employment Agency Pte Ltd

Best for

Transfer maids with experience in care for infant, child care and elderly care

License

87C4847

Experience

36 years

Placement volume

585 – Better than Industry Average 48

Transfer rate

0.55% – Better than Industry Average 1.02%

Retention rate

69.34% – Better than Industry Average 63.75%

Performance records

May 2022 to May 2023

Address

304 Orchard Road, #01-97 & #03-52 Lucky Plaza Singapore 238863

Phone

+65 6735 3456

Opening hours

Mon to Fri : 10AM to 7PM Sat & Sun : 10AM to 5PM
Closed every Tuesday & Public Holidays

Website

Universal Employment Agency Pte Ltd

info@universal.sg

Highlights

Has over 36 years of experience: Universal Employment Agency Pte Ltd with three decades of experience under their belt, rest assured that they are always passionate about understanding your requirements and will assist you in the placement of foreign domestic helpers mainly from Indonesia, the Philippines, and Myanmar for your family.
Highly-rated maid agency in Singapore: You will often see great reviews by happy customers on Google, Facebook and etc, with many complimenting their professionalism and the high-quality services rendered by Universal Employment Agency Pte Ltd, which proves that they are a maid agency that always aims to deliver.
Transfer helpers availability: Hiring a transfer helper during this pandemic is especially difficult, but Universal Employment Agency Pte Ltd is one of a few maid agencies in Singapore that always have a ready pool of transfer helpers for your selection.

Read full review

6. Green Employment

Image: Green Employment

Best for

Green Nannies with a heart

License

21C0720

Placement volume

249 – Better than Industry Average 48

Transfer rate

0.42% – Better than Industry Average 1.02%

Performance records

May 2022 to May 2023

Address

Blk 116 Lorong 2 Toa Payoh, #01-152, Singapore 310116

Phone

+65 8908 9900 | +65 8126 9366 | +65 9834 0983 | +65 8030 9333

Opening hours

Mon to Fri 10:30 - 20:00
Sat & Sun 10:30 - 18:30

Website

Green Employment

Highlights

Above and beyond service commitment: Green Employment Agency is manned by a team of professionals with many years of industry experience. They can also give advice and solutions to your employment needs.
Careful screening and selection: All maids at Green Employment Agency undergo a strict screening process to ensure that they are reliable and trustworthy. They also undergo intensive training to provide qualified and skilled maids to Singapore families.
Focus on competency and profile matching: No match between employers and employees is perfect but Green Employment aims to provide the best match for you through profile matching. Maids are provided according to the client’s needs and requirements.
Transparent pricing and refund policy: The fee structure is clearly defined to avoid misunderstandings. A refund option is available if the working relationship does not work out.
Professional & reliable one-stop employment services: Green Employment Agency also provides services for other employment needs such as nurses and caregivers.

Read full review

7. First Maid

Image: First Maid

Best for

Comprehensive maid employment processing

License

20C0141

Experience

3 years

Placement volume

227 – Better than Industry Average 48

Transfer rate

0.97% – Better than Industry Average 1.02%

Retention rate

68.42% – Better than Industry Average 63.75%

Performance records

May 2022 to May 2023

Address

170 Upper Bukit Timah Road, B1-21 Bukit Timah Shopping Centre S588179

Phone

+65 8488 7603

Website

FirstMaid

info@firstmaid.sg

Highlights

Extensive database of trustworthy maids: First Maid has more than 300 biodata of prospective maids from the Philippines, Indonesia, Myanmar, India, and Cambodia.
Well-trained, “skill-fit” maids: All maids at First Maid undergo mandatory training before they are deployed to make sure that they are equipped with the right skills for the job.
Hassle-free employment processing: On top of providing you with the most qualified maid, First Maid also offers paperwork services that take care of all the requirements during the hiring process. These include work permit application, passport application/renewal, and air ticket booking, among others.
Winner of various awards: First Maid is a multi-awarded company that earned the approval of top award-giving bodies. Their multiple accolades include Reader’s Digest Quality Service Award, and The Straits Times Singapore’s Best Employer Award.

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8. 1.Alpha Employment Agency

Image: 1.Alpha Employment Agency

Best for

Affordable rates

License

21C0788

Placement volume

59 – Better than Industry Average 48

Transfer rate

0% – Better than Industry Average 1.02%

Performance records

May 2022 to May 2023

Address

170 Upper Bukit Timah Road, #02-23 Bukit Timah Shopping Centre, Singapore 588179

Phone

+65 8883 2566

Opening hours

Mon to Fri: 10:30 am to 7:30 pm
Sat & Sun: 10:30 am to 6:30 pm
Closed on PH

Website

1.Alpha Employment Agency

1.alpha.enq@gmail.com

Highlights

Meticulously selected helpers: All applicants at 1.Alpha Employment Agency are subjected to a personal one-on-one interview with the assessment team to weed potentially problematic employees.
Maids are well-trained in essential skills: The helpers who pass the initial stage of the selection process must pass the Practical Household Skills Test before they are trained in skills development and communication. Once they arrive in Singapore, the maids undergo familiarization training to orient them to Singapore living and the local household working style.
Affordable rates with no hidden costs: Alpha Employment Agency offers competitive fees that are declared outright during the maid selection process. There are no hidden costs or surprise fees.

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9. My Employment Agency

Image: My Employment Agency

Best for

Efficient job matching

License

19C9558

Experience

4 years

Placement volume

612 - Better than Industry Average 48

Retention rate

68.09% – Better than Industry Average 63.75%

Performance records

May 2022 to May 2023

Address

- Far East Plaza, 14 Scotts Road #02-60, Singapore 228213
- International Plaza, 10 Anson Road #02-12, Singapore 079903

Phone

+65 9720 0099

Website

My Employment Agency

enquiry@myemploymentagency.sg

Highlights

Efficient selection process for job matching: My Employment Agency continuously improves the selection process to find the closest match between helpers and employers.
Well-trained and trustworthy helpers: The helpers at My Employment Agency are trained by professional nurses to equip them with the necessary skills needed for the job, especially in elderly or child care.
Vast range of helpers to choose from: Most of the available helpers come from the Philippines, Myanmar, and Indonesia. Some of them are trained to speak in Mandarin to meet the needs of employers who seek this requirement.

Read full review

10. Helpling

Image: Helpling Singapore

Best for

Maid and home maintenance services

Address

179B Telok Ayer Street, #03-01, Singapore 068627

Phone

+65 3158 3871

Website

Helpling

Highlights

Insured, vetted, and experienced maids: All of the housekeepers at Helpling are professionally trained. The company also does thorough background checks. In addition, the cleaning sessions are insured (public liability insurance policy). So you can be certain that your home is in safe hands.
Wide range of services at competitive rates: Helpling is a housekeeper and cleaner marketplace connecting people with experienced helpers. From simple house cleaning to floor polishing, customers can benefit from various cleaning and home maintenance services.
One-off and weekly cleaning options: You can book a one-off service session by the hours or set a weekly cleaning schedule. The latter offers more convenience and discounted pricing. Every week the maid will come in and clean your house. You can also request special cleaning services like fridge or carpet cleaning.
Quick and easy online booking process: The booking process is entirely online (website and mobile application). It starts with the postcode. Then you must fill out the form and select the services you want. You’ll need to pay online. Once your booking is confirmed, you’ll receive an email confirmation with all the details about the maid.
Date and time of your choice, including weekends: Helpling allows you to set the cleaning schedule whether you request a one-time cleaning or weekly visits. You can even request visits on the weekend and choose a time that is most convenient for you.

Read full review