5 Best Maid Agencies in Singapore 2022 for an Easy Helper Find

Living | May 04, 2022

Image: Maid-Power

This article is all about providing those looking for hiring a helper with some options of reliable maid agencies [updated 2022] to check out.

Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different cultures and backgrounds and are human beings with different characters and mindsets, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing-homework” time.

They are all MOM licensed agencies with many years of experience in the industry and with no demerit points. Their placement volume, transfer rate, and retention rate are better than the industry average (as stated by MOM’s website in February 2022).

1. Inter Great

Image: Inter Great

Best for

Maids for infants, bedridden individuals, and immobile elderly

License

14C6931

Experience

7 years

Placement volume

904 – Better than Industry Average 37

Transfer rate

0.62% – Better than Industry Average 1.19%

Retention rate

50.43% – Better than Industry Average 49.13%

Performance records

February 2021 to February 2022

Address

See branch information below

Opening hours

Mon – Sat: 10:30am - 8pm
Sun/PH: 10:30am - 6:30pm

Website

http://enquiry.intergreat.sg/

Highlights

Professional and reliable services: The professionalism and reliability of Inter Great have not only been recognized by their customers. Rather, the agency holds the prestigious Singapore 500 Enterprise Awards, which clearly indicates their professionalism.
Extensive focus on security: You must be reluctant to get a maid after reading an online story where a maid ran away after stealing the money. Right? Well, Inter Great ensures you that this won’t happen as they put an extensive emphasis on checking and verifying the records of maids from respective embassies.
Providing bilingual maids: If you are in Singapore and Mandarin is not your mother language, Inter Great gets you covered. They provide both English and Mandarin-speaking maids to understand and respond to all your needs.
Face-to-face interview with maids: To respond to all your doubts about the maid that you are planning to recruit, Inter Great can also arrange a face-to-face interview with your maid. What else do we need?
Maid for specialized requirements: Inter Great is also an expert in providing you with trained and experienced maids for childcare, patient care, and elderly care.

SERVICES:

One-stop maid solution provider
Employer-maid matching and recommendation
Transfer maids for a face-to-face interview
Direct hiring from the Philippines/ Indonesia/ Myanmar
Maids with Infant care, childcare, patient care, or elderly care experience
English/ Mandarin speaking maids available
Continuous improvement and training of maid skills and quality of work
Video interviews or videos of maids can be arranged
Home service available
Free consultation on maid related matters
Fast & responsive
Reliable after-sales services

PACKAGES & SERVICE FEES (Inclusive of GST) [updated @ June 2021]:
Agency Fee (2 replacements in 9 months):

Myanmar: $988 (Fresh), $1288 (Experienced)
Indonesia: $1088 (Fresh), $1288 (Experienced)

Agency Fee (1 replacement in 6 months):

Philippines: $1388 (Fresh), $1588 (Experienced)

Transfer Maid Agency Fee: Please call to check with customer service consultants for availability and fee

Processing Fee: $210 – $430

An additional $400 Philippines Embassy Processing fee is applicable to Filipino

Placement Fee: Varies for each maid

*** Special SHN/ Covid Test assistance package available for overseas helpers.

Please check with their consultants for the latest packages available.

BRANCHES:
@ Ang Mo Kio
Address: Blk 726 Ang Mo Kio Ave 6, #01-4152, Singapore 560726
Phone: (+65) 9729 0639 | (+65) 8126 9366 |(+65) 9776 6988 | (+65) 6767 1559

@ Kovan
Address: 205 Hougang St 21, #03-12A Heartland Mall, Singapore 530205
Phone: (+65) 8908 9900 | (+65) 9649 6169 | (+65) 6463 9189

@ Katong
Address: 865 Mountbatten Road, #01-12 Katong Shopping Centre, Singapore 437844
Phone: (+65) 8809 6846 | (+65) 8299 0026 | (+65) 6344 1559

2. Jforce Employment Service

Image: Jforce Employment Service

Best for

Quick services, even during a weekend

License

14C7171

Experience

7 years

Placement volume

455 - Better than Industry Average 37

Retention rate

61.36% – Better than Industry Average 49.13%

Performance records

February 2021 to February 2022

Address

See branch information below

Opening hours

Mon to Fri: 10:30 – 20:00
Sat & Sun: 10:30 – 17:30

Website

https://www.jforce.com.sg/

Highlights

High focus on maids’ training: Aside from just becoming a third party between you and your maid, Jforce goes the extra mile by training the maids. The maids coming from this agency will just clearly stand out from the crowd regarding their work’s quality.
Available during weekends: You didn’t find time to consult them for your maid during your workdays? No worries, as Jforce ensures their staff’s availability during weekends.
Provides Cambodian maids: Jforce is one of few agencies in Singapore that offers Cambodian maids as well at a very reasonable cost.
Diversity of packages and competitive rates: Jforce has ensured to provide you with a range of packages following your needs. Plus, they have very competitive rates to make the deal perfect for you.
Multiple branches: No matter where you are shifting across the city, Jforce will be a few miles away to see. They have several branches to ensure excellent responsiveness to customer needs.

SERVICES:

Shortlist candidates
Airticket purchase
Medical checkup
Renew contract
Maid transfer
Repatriation
Holiday dropoff
Counseling
Embassy endorsement

PACKAGES:
Indonesia package with 2 replacement within 6 months:

Agency fee: $888 (fresh helpers); $988 (experienced helpers)
Placement fee: $3400 – $3650

Myanmar package with 2 replacement within 6 months:

Agency fee: $488 (fresh helpers); $688 – $788 (experienced helpers)
Placement fee: $2500 – $3600

Cambodia package with 2 replacement within 6 months:

Agency fee: $888 (fresh helpers); $988 (experienced helpers)
Placement fee: $3300 – $3400

BRANCHES:
@ Boon Keng
Address: 23 Bendemeer Road, #01-515, Singapore 330023
Whatsapp : (65) 8133 4565
Phone: (65) 6635 2506 / 6909 7835
Email: bk_info@jforce.com.sg

@ Ang Mo Kio
Address: Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
Whatsapp : (65) 9272 9018
Phone: (65) 6909 2213 / 6909 7836
Email: amk_info@jforce.com.sg

@ Jurong East
Address: 345 Jurong East Street 31, #01-13, Singapore 600345
Whatsapp : (65) 8596 1008
Phone: (65) 6681 5700
Email: jg_info@jforce.com.sg

3. 1 Assist Agency

Image: 1 Assist Agency

Best for

Elderly care services

License

14C7037

Experience

7 years

Placement volume

304 – Better than Industry Average 37

Retention rate

58.33% – Better than Industry Average 49.13%

Performance records

February 2021 to February 2022

Address

170 Upper Bukit Timah Road
#03-31/48 Bukit Timah Shopping Centre
Singapore 588179

Phone

+65 6463 0419

Opening hours

Mon to Fri: 11:00 – 20:00
Sat & Sun: 10:30 – 18:30pm
Closed on PH

Website

https://1assist.com.sg/

Highlights

Diversity of skills: You got multiple requirements of skillset in your upcoming maid? This is an easy-peasy deal for 1 Assist Agency. They can quickly filter out all your needs of assorted nature to offer you their best maids.
Operates during weekends: Except for public holidays, 1 Assist Agency is always available for your services, even during the weekends. They can help find your next maid for any day of the week, and you should not worry about your schedule of looking for a maid during the weekend.
Competitive rates: Although the agency has fairly higher placement fees, the agency fees are very nominal compared to what others are charging. So, if you are tight on your budget, this might be an option to consider.
Specialized in elderly care: 1 Assist Agency has a partnership with the Agency of Integrated Care (AIC) and they would be your first stop if you are exploring a helper for the same purpose. Their collaboration with AIC is an additional assurance that the maid they provided will not disappoint you with their services’ quality.

SERVICES:

Work permit application /Issuance/Cancellation/Renewal
Passport Renewal
Direct Hire Service from Helper Country for ExSpore helpers only
Home Leave Arrangement
Maid Pickup/Repatriation Service

PACKAGES:
Indonesia package with 2 replacements within 9 months:

Agency fee: $888 (fresh helpers); $988 (ExMiddle East/ExMsia/ExBrunei helpers); $1088 (ExSpore) helpers; $1288 (ExHk/ExTaiwan) helpers
Placement fee: $2500 – $3950

Myanmar package with 2 replacements within 9 months:

Agency fee: $688 (fresh helpers); $1088 (ExSpore helpers)
Placement fee: $1950 – $3500

Philippine package with 2 replacements within 9 months:

Agency fee: $788 (fresh helpers); $888 (ExMiddle East/ExMsia/ExBrunei helpers); $988 (ExSpore) helpers; $1188 (ExHk/ExTaiwan) helpers
Placement fee: Check with Agency

Transfer Maid package with 1 replacement within 6 months:

Agency fee: Check with Agency
Placement fee: Depends if maids have any outstanding fee

PROCESSING FEE: $170 to $953

4. Ministry of Helpers

Image: Ministry of Helpers

Best for

Hassle-free employer and helper matching

Address

195 Pearl's Hill Terrace, #02-16, Singapore 168976

Phone

+65 8010 1532

Opening hours

24 hours

Website

Ministry of Helpers

contact@ministryofhelpers.com

Highlights

One-stop e-platform: Ministry of Helpers goes beyond employer-employee matching. It also provides management and development services for employers and helpers to help them establish long-lasting working relationships.
Direct matching eliminates middlemen: The matching process involves preferences filters, matches shortlist, and an interview system that ensures matches and engagements are based on informed decisions. This eliminates go-betweens, which also eliminates additional paperwork and extra costs.
Comprehensive training programs for helpers: The program contains more than 100 videos and quizzes, including certifications, for helpers. It is a foolproof system that employers can use as a reference for the hiring process. Other development programs are also accessible for both employers and helpers which help strengthen and grow the employer-employee relationship.
Management tools for more efficient work output: Ministry of Helpers also provides management tools such as task scheduler and digital financial services that help manage household expenditures, salaries, and remittances.

SERVICES & PRICES:

S$49 includes:

Unlimited candidate profiles
Forum Access (Q&A, News, Resources)
Candidate access (chats and video)
Contract Preparation Assistance
Family Organizer
Maid Insurance
Step-Up Video Trainings
Debit Card for Household Expenditure
Debit Card for Helper
Concierge Service Access

5. Universal Employment Agency Pte Ltd

Image: Universal Employment Agency Pte Ltd

Best for

Transfer maids with experience in care for infant, child care and elderly care

License

87C4847

Experience

34 years

Placement volume

423 - Better than Industry Average 37

Retention rate

61.52% – Better than Industry Average 49.13%

Performance records

February 2021 to February 2022

Address

304 Orchard Road#03-52 Lucky Plaza Singapore 238863

Phone

+65 6735 3456

Opening hours

Mon to Fri : 10AM to 7PM Sat & Sun : 10AM to 5PM
Closed every Tuesday & Public Holidays

Website

Universal Employment Agency Pte Ltd

mailto:info@universal.sg

Highlights

Has over 30 years of experience: Universal Employment Agency Pte Ltd with three decades of experience under their belt, rest assured that they are always passionate about understanding your requirements and will assist you in the placement of foreign domestic helpers mainly from Indonesia, the Philippines, and Myanmar for your family.
Highly-rated maid agency in Singapore: You will often see great reviews by happy customers on Google, Facebook and etc, with many complimenting their professionalism and the high-quality services rendered by Universal Employment Agency Pte Ltd, which proves that they are a maid agency that always aims to deliver.
Transfer helpers availability: Hiring a transfer helper during this pandemic is especially difficult, but Universal Employment Agency Pte Ltd is one of a few maid agencies in Singapore that always have a ready pool of transfer helpers for your selection.

SERVICES: