The 5 Best Maid Agencies in Singapore 2021

Living | March 01, 2021

Image: Maid-Power

This article is all about providing those looking for hiring a helper with some options of reliable maid agencies [updated 2021] to check out.

Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different cultures and backgrounds and are human beings with different character and mindset, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing-homework” time.

They are all MOM licensed agencies with many years of experience in the industry and with no demerit points. Their placement volume, transfer rate, and retention rate are better than the industry average (as stated by MOM’s website in January 2021).

1. Maid-Power

Image: Maid-Power

Best for
Hassle-free processing of work permits and passports of your maids
License
92C4657
Experience
28 years
Placement volume
139 – Better than Industry Average 34
Transfer rate
0% – Better than Industry Average 1.61%
Retention rate
57.69% – Better than Industry Average 48.96%
Performance records
Jan 2020 to Jan 2021
Address
304 Orchard Road, #06-15/16 Lucky Plaza
Singapore 238863
Phone
+65 6339 6161
Opening hours
Mon – Fri: 09:30 to 19:00
Closed on Saturdays, Sundays, and Public Holidays
Website
https://www.maidpower.com/
Email
service@maidpower.com

Highlights

Over 28 years of experience: Maid Power carries an experience of more than 28 years. With this much experience, they can always predict your needs considering the circumstances and will offer you their best.
Quality trusted by thousands of customers: Maid Power has countless positive reviews online. This power of word-of-mouth is letting them win numerous new customers while ensuring their services’ quality.
Comes with complimentary services: Maid Power know exactly what to do after listening to all your requirements and their services will always come topped up with a pleasant surprise for you.

Read full review

2. Jforce Employment Service

Image: Jforce Employment Service

Best for
Quick services, even during a weekend
License
14C7171
Experience
6 years
Placement volume
442 - Better than Industry Average 34
Performance records
Jan 2020 to Jan 2021
Address
See branch information below
Opening hours
Mon to Fri: 10:30 – 20:00
Sat & Sun: 10:30 – 17:30
Website
https://www.jforce.com.sg/

Highlights

High focus on maids’ training: Aside from just becoming a third-party between you and your maid, Jforce goes to an extra mile by training the maids. The maids coming from this agency will just clearly stand out of the crowd in terms of their work’s quality.
Available during weekends: You didn’t find time to consult them for your maid during your workdays? No worries, as Jforce ensures their staff’s availability during weekends.
Provides Cambodian maids: Jforce is one of few agencies in Singapore that offers Cambodian maids as well at a very reasonable cost.
Diversity of packages and competitive rates: Jforce has ensured to provide you with a range of packages following your needs. Plus, they have very competitive rates to make the deal perfect for you.
Multiple branches: No matter you are shifting across the city, Jforce will be a few miles away to see. They have several branches to ensure excellent responsiveness for customer needs.

Read full review

3. Inter Great

Image: Inter Great

Best for
Maids for infants, bedridden individuals, and immobile elderly
License
14C6931
Experience
6 years
Placement volume
792 – Better than Industry Average 34
Performance records
Jan 2020 to Jan 2021
Address
See branch information below
Opening hours
Mon – Sat: 10:30am - 8pm
Sun/PH: 10:30am - 6:30pm
Website
http://enquiry.intergreat.sg/

Highlights

Professional and reliable services: The professionalism and reliability of Inter Great have not only been recognized by their customers. Rather, the agency holds the prestigious Singapore 500 Enterprise Awards, which is a clear indication of their professionalism.
Extensive focus on security: You must be reluctant to get a maid after reading an online story, where a maid ran away after stealing the money. Right? Well, Inter Great ensures you that this won’t happen as they put an extensive emphasis checking and verifying the records of maids from respective embassies.
Providing bilingual maids: If you are in Singapore and Mandarin is not your mother language, Inter Great gets you covered. They provide both English and Mandarin-speaking maids to understand and respond to all your needs.
Face-to-face interview with maids: To respond to all your doubts about the maid that you are planning to recruit, Inter Great can also arrange a face-to-face interview with your maid. What else do we need?
Maid for specialized requirements: Inter Great is also an expert in providing you with trained and experienced maids for childcare, patient care and elderly care.

Read full review

4. 1 Assist Agency

Image: 1 Assist Agency

Best for
Elderly care services
License
14C7037
Experience
6 years
Placement volume
133 – Better than Industry Average 34
Retention rate
53.51% – Better than Industry Average 48.96%
Performance records
Jan 2020 to Jan 2021
Address
170 Upper Bukit Timah Road
#03-63k Bukit Timah Shopping Centre
Singapore 588179
Phone
+65 6463 0419
Opening hours
Mon to Fri: 11:00 – 20:00
Sat & Sun: 10:30 – 18:30pm
Closed on PH
Website
https://1assist.com.sg/

Highlights

Diversity of skills: You got multiple requirements of skillset in your upcoming maid? This is an easy-peasy deal for 1 Assist Agency. They can quickly filter out all your needs of assorted nature to offer you with their best maids.
Operates during weekends: Except for public holidays, 1 Assist Agency is always available for your services, even during the weekends. They can help to find your next maid for any day of the week and you should not worry about your schedule of looking for a maid during the weekend.
Competitive rates: Although the agency has fairly higher placement fees, the agency fees are very nominal compared to what others are charging. So, if you are tight on your budget, this might be an option to consider.
Specialized in elderly care: 1 Assist Agency has a partnership with Agency of Integrated Care (AIC) and they would be your first stop if you are exploring a helper for the same purpose. Their collaboration with AIC is an additional assurance that the maid they provided will not disappoint you with their services’ quality.

Read full review

5. 121 Personnel Services Pte. Ltd.

Best for
Getting maids with no placement fee and at a competitive rate
License
01C4854
Experience
19 years
Placement volume
165 – Better than Industry Average 34
Transfer rate
0% - Better than Industry Average 1.61%
Retention rate
64.88% - Better than Industry Average 48.96%
Performance records
Jan 2020 to Jan 2021
Address
545 Orchard Road, #12-07, Far East Shopping Centre
Singapore 238882
Phone
+65 6733 8121
Opening hours
Mon to Fri: 10:15 - 18:00
Sun: 10:15 - 15:00
Closed on Saturdays and Public Holidays
Website
http://www.121personnel.com/
Email
service@121personnel.com

Highlights

No placement fee: Yes! You have read it right. 121 Personnel Services has no placement fee, which is commonly known as maid’s loan. Thanks to their praiseworthy sourcing mechanism for maids.
The most reasonable prices: The prices that 121 Personnel Services offers are among the most reasonable industry prices. With this, you will not see them compromising on their service quality or their staff’s professionalism.
Automated match-point system: 121 Personnel Services has an innovative matchmaking system to provide you with what you need. You can pick and choose your desires in terms of the experience, skillset and other requirements for your maid. The system will offer you the best match along with a quick estimation of cost as well. Impressive!
Excellent customer care: No matter you are a new customer, an active client or an existing customer, the customer services of 121 Personnel Services is above par. Their customer services agents are capable of understanding all your concerns and will never disappoint you with their services.

Read full review