The 5 Best Maid Agencies in Singapore 2021

Living | June 22, 2021

Image: Maid-Power

This article is all about providing those looking for hiring a helper with some options of reliable maid agencies [updated 2021] to check out.

Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different cultures and backgrounds and are human beings with different character and mindset, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing-homework” time.

They are all MOM licensed agencies with many years of experience in the industry and with no demerit points. Their placement volume, transfer rate, and retention rate are better than the industry average (as stated by MOM’s website in June 2021).

1. Inter Great

Image: Inter Great

Best for

Maids for infants, bedridden individuals, and immobile elderly

License

14C6931

Experience

7 years

Placement volume

970 – Better than Industry Average 35

Performance records

June 2020 to June 2021

Address

See branch information below

Opening hours

Mon – Sat: 10:30am - 8pm
Sun/PH: 10:30am - 6:30pm

Website

http://enquiry.intergreat.sg/

Highlights

Professional and reliable services: The professionalism and reliability of Inter Great have not only been recognized by their customers. Rather, the agency holds the prestigious Singapore 500 Enterprise Awards, which clearly indicates their professionalism.
Extensive focus on security: You must be reluctant to get a maid after reading an online story where a maid ran away after stealing the money. Right? Well, Inter Great ensures you that this won’t happen as they put an extensive emphasis on checking and verifying the records of maids from respective embassies.
Providing bilingual maids: If you are in Singapore and Mandarin is not your mother language, Inter Great gets you covered. They provide both English and Mandarin-speaking maids to understand and respond to all your needs.
Face-to-face interview with maids: To respond to all your doubts about the maid that you are planning to recruit, Inter Great can also arrange a face-to-face interview with your maid. What else do we need?
Maid for specialized requirements: Inter Great is also an expert in providing you with trained and experienced maids for childcare, patient care and elderly care.

Read full review

2. Jforce Employment Service

Image: Jforce Employment Service

Best for

Quick services, even during a weekend

License

14C7171

Experience

6 years

Placement volume

443 - Better than Industry Average 35

Retention rate

54.81% – Better than Industry Average 51.21%

Performance records

June 2020 to June 2021

Address

See branch information below

Opening hours

Mon to Fri: 10:30 – 20:00
Sat & Sun: 10:30 – 17:30

Website

https://www.jforce.com.sg/

Highlights

High focus on maids’ training: Aside from just becoming a third-party between you and your maid, Jforce goes the extra mile by training the maids. The maids coming from this agency will just clearly stand out of the crowd regarding their work’s quality.
Available during weekends: You didn’t find time to consult them for your maid during your workdays? No worries, as Jforce ensures their staff’s availability during weekends.
Provides Cambodian maids: Jforce is one of few agencies in Singapore that offers Cambodian maids as well at a very reasonable cost.
Diversity of packages and competitive rates: Jforce has ensured to provide you with a range of packages following your needs. Plus, they have very competitive rates to make the deal perfect for you.
Multiple branches: No matter you are shifting across the city, Jforce will be a few miles away to see. They have several branches to ensure excellent responsiveness to customer needs.

Read full review

3. Maid-Power

Image: Maid-Power

Best for

Hassle-free processing of work permits and passports of your maids

License

92C4657

Experience

28 years

Placement volume

131 – Better than Industry Average 35

Transfer rate

0% – Better than Industry Average 1.33%

Retention rate

53.85% – Better than Industry Average 51.21%

Performance records

June 2020 to June 2021

Address

304 Orchard Road, #06-15/16 Lucky Plaza
Singapore 238863

Phone

+65 6339 6161

Opening hours

Mon – Fri: 09:30 to 19:00
Closed on Saturdays, Sundays, and Public Holidays

Website

https://www.maidpower.com/

service@maidpower.com

Highlights

Over 28 years of experience: Maid Power carries an experience of more than 28 years. With this much experience, they can always predict your needs considering the circumstances and offer you their best.
Quality trusted by thousands of customers: Maid Power has countless positive reviews online. This power of word-of-mouth is letting them win numerous new customers while ensuring their services’ quality.
Comes with complimentary services: Maid Power know exactly what to do after listening to all your requirements, and their services will always come topped up with a pleasant surprise for you.

Read full review

4. 1 Assist Agency

Image: 1 Assist Agency

Best for

Elderly care services

License

14C7037

Experience

7 years

Placement volume

183 – Better than Industry Average 35

Retention rate

64.67% – Better than Industry Average 51.21%

Performance records

June 2020 to June 2021

Address

170 Upper Bukit Timah Road
#03-63k Bukit Timah Shopping Centre
Singapore 588179

Phone

+65 6463 0419

Opening hours

Mon to Fri: 11:00 – 20:00
Sat & Sun: 10:30 – 18:30pm
Closed on PH

Website

https://1assist.com.sg/

Highlights

Diversity of skills: You got multiple requirements of skillset in your upcoming maid? This is an easy-peasy deal for 1 Assist Agency. They can quickly filter out all your needs of assorted nature to offer you their best maids.
Operates during weekends: Except for public holidays, 1 Assist Agency is always available for your services, even during the weekends. They can help find your next maid for any day of the week, and you should not worry about your schedule of looking for a maid during the weekend.
Competitive rates: Although the agency has fairly higher placement fees, the agency fees are very nominal compared to what others are charging. So, if you are tight on your budget, this might be an option to consider.
Specialized in elderly care: 1 Assist Agency has a partnership with the Agency of Integrated Care (AIC) and they would be your first stop if you are exploring a helper for the same purpose. Their collaboration with AIC is an additional assurance that the maid they provided will not disappoint you with their services’ quality.

Read full review

5. 121 Personnel Services Pte. Ltd.

Best for

Getting maids with no placement fee and at a competitive rate

License

01C4854

Experience

19 years

Placement volume

172 – Better than Industry Average 35

Transfer rate

0% - Better than Industry Average 1.33%

Retention rate

66.41% - Better than Industry Average 51.21%

Performance records

June 2020 to June 2021

Address

545 Orchard Road, #12-07, Far East Shopping Centre
Singapore 238882

Phone

+65 6733 8121

Opening hours

Mon to Fri: 10:15 - 18:00
Sun: 10:15 - 15:00
Closed on Saturdays and Public Holidays

Website

http://www.121personnel.com/

service@121personnel.com

Highlights

No placement fee: Yes! You have read it right. 121 Personnel Services has no placement fee, which is commonly known as maid’s loan. Thanks to their praiseworthy sourcing mechanism for maids.
The most reasonable prices: The prices that 121 Personnel Services offers are among the most reasonable industry prices. With this, you will not see them compromising on their service quality or their staff’s professionalism.
Automated match-point system: 121 Personnel Services has an innovative matchmaking system to provide you with what you need. You can pick and choose your desires regarding the experience, skillset and other requirements for your maid. The system will offer you the best match along with a quick estimation of cost as well. Impressive!
Excellent customer care: No matter you are a new customer, an active client or an existing customer, the customer services of 121 Personnel Services is above par. Their customer services agents can understand all your concerns and never disappoint you with their services.

Read full review

We recommend for you

The 5 Best Maid Agencies in Singapore 2021

1. Inter Great

2. Jforce Employment Service

3. Maid-Power

4. 1 Assist Agency

5. 121 Personnel Services Pte. Ltd.

We recommend for you

Living

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